Travis Hall
Concord,NH
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
11
11
years of professional experience
Work History
IT Manager
Worldcom Exchange, Inc
05.2022 - Current
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
IT Manager
New Hampshire Distributors
10.2016 - 05.2022
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
IT Director
Reliable Softworks
10.2013 - 10.2016
- Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
- Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
- Managed a team of IT professionals, providing mentorship and guidance to boost productivity and ensure project success.
- Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
Education
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZSkills
IT Asset Management
Network Administration
Technical Troubleshooting
IT Infrastructure
Disaster Recovery
User Support
IT infrastructure proficiency
Department management
Timeline
IT Manager
Worldcom Exchange, Inc
05.2022 - Current
IT Manager
New Hampshire Distributors
10.2016 - 05.2022
IT Director
Reliable Softworks
10.2013 - 10.2016
Bachelor of Science - Information Technology
University of Phoenix
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