Travis Harrah
Oak Hill,WV
Summary
Knowledgeable and dedicated healthcare support professional with a strong foundation in crisis intervention and emotional support. Passionate about advancing into a Certified Nursing Assistant (CNA) role and ultimately pursuing a career as a Registered Nurse. Experienced in managing high-pressure and emotionally challenging situations with composure, empathy, and clear communication. Demonstrates a commitment to providing stability, guidance, and compassionate care to individuals in need.
Overview
12
12
years of professional experience
Work History
Crisis Counselor
First Choice Services
04.2025 - Current
- Provided immediate crisis intervention to individuals experiencing acute emotional or psychological distress.
- Developed and implemented personalized action and safety plans tailored to each client’s needs.
- Collaborated with multidisciplinary teams to coordinate comprehensive care solutions and follow-up support.
- Worked directly with national 911 emergency services to mobilize urgent assistance when all protocols had been exhausted.
- Maintained detailed documentation while adhering to confidentiality and crisis-response standards.
House Parent
NEW RIVER RANCH
11.2024 - 01.2025
- Provided weekend care and supervision to children from troubled backgrounds.
- Ensured safety and compliance with state regulations.
- Supported children’s emotional, behavioral, and daily needs.
- Maintained a structured and nurturing environment.
- Supervised daily activities for youth, ensuring safety and adherence to program guidelines.
- Developed individualized care plans, addressing emotional and social needs of residents.
- Facilitated conflict resolution among youth, promoting positive communication and relationships.
- Organized recreational and educational activities, enhancing personal development and teamwork skills.
- Promoted a sense of belonging among the children by fostering a positive group dynamic that emphasized mutual respect, empathy, and understanding.
- Implemented conflict resolution strategies to maintain a harmonious living environment for all the children.
Sales Associate
Wills Jewelry & Loan
08.2024 - 11.2024
- Delivered exceptional customer service to enhance shopping experience and foster repeat business.
- Maintained in-depth product knowledge to effectively address customer inquiries and recommend suitable solutions.
- Executed sales transactions accurately and efficiently using point-of-sale systems to ensure smooth operations.
- Collaborated with team members to achieve store sales targets and improve overall performance metrics.Pawn
- Evaluated customer items to determine value and negotiate fair loan offers.
- Managed inventory processes to ensure accurate valuation and availability of merchandise.
In Home Caregiver
Diversified Health Care Affiliates, Inc.
06.2017 - 11.2023
- Assisted patients with daily living tasks including bathing, grooming, and mobility.
- Monitored patient well-being and communicated changes to supervisors or family.
- Maintained a clean, safe, and supportive environment.
- Built strong, trusting relationships with clients and families.
- Provided compassionate personal care to clients, enhancing their daily living experiences.
Delivery Driver
Fedex
01.2016 - 06.2017
- My job was to deliver fedex packages through penco transports
- Delivered packages efficiently, ensuring timely arrival at destinations.
- Operated delivery vehicle in compliance with safety regulations and company policies.
- Managed route planning to optimize delivery times and reduce fuel consumption.
Food Service Worker
Mcdonalds
04.2014 - 06.2016
- Provided customer service in a fast-paced environment.
- Prepared and served food items efficiently, ensuring adherence to quality standards.
- Supported team operations during high-volume periods.
- Maintained cleanliness and organization of workstations, contributing to a safe environment.
Education
High school diploma -
Poca High School
Poca, WV08.2016
Skills
- Crisis & Behavioral Support
- Crisis Intervention
- De-escalation Techniques
- Safety & Risk Assessment
- Suicide Prevention Protocols
- Emergency Response Coordination
- Trauma-Informed Care
- Active Listening & Empathy Caregiving & Support Services
- Patient Care & Assistance
- Senior Care
- Child & Youth Support
- Personal Hygiene & Mobility Assistance
- Medication Reminders
- Behavior Support
- Daily Living Assistance
- Communication & Interpersonal
- Conflict Resolution
- Team Collaboration
- Cultural Sensitivity
- Client Advocacy
- Documentation & Reporting
- Relationship Building Operational & Practical Skills
- Delivery Driving
- Route Navigation
- Load & Unload Operations
- Time Management
- Commercial Cleaning
- Safety Compliance
- Problem-Solving
Timeline
Crisis Counselor
First Choice Services
04.2025 - Current
House Parent
NEW RIVER RANCH
11.2024 - 01.2025
Sales Associate
Wills Jewelry & Loan
08.2024 - 11.2024
In Home Caregiver
Diversified Health Care Affiliates, Inc.
06.2017 - 11.2023
Delivery Driver
Fedex
01.2016 - 06.2017
Food Service Worker
Mcdonalds
04.2014 - 06.2016
High school diploma -
Poca High School