Hi, I’m
Travis Hart
Darlington ,MD
Summary
Versatile team member offering over 30 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
1
Certification
Work History
WalmartFallston, MD
Online Personal Shopper, Deli Associate
03 2022 - Current
Job overview
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Worked productively with customers to meet order requirements and service expectations.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
WalmartFallston, MD
Deli Associate
06 2023 - 07 2024
Job overview
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
Education
Southern New Hampshire University
Associate's from Business Administration
08.2025
University Overview
- Awarded National Honors Society
Skills
- Customer Relations
- Product knowledge
- Sales proficiency
- Online ordering familiarity
- Trend understanding
- Accurate money handling
- Staff collaboration
- Schedule Management
- Travel administration
Certification
- Certified Personal Trainer, PT by Travis - 2014-2021
- Certified Massage Therapist, Magic Hands - 2001-2023
Timeline
Online Personal Shopper, Deli Associate
Walmart
03 2022 - Current
Deli Associate
Walmart
06 2023 - 07 2024
Southern New Hampshire University
Associate's from Business Administration