Travis Hathaway
Moses Lake
Summary
Dynamic leader with proven expertise in marketing and team leadership honed at Kinda Duzz LLC. Excelled in boosting company morale and customer satisfaction by implementing strategic business planning and clear communication. Achieved significant improvements in safety procedures and performance management, fostering a productive and engaged workforce. Skilled in complex problem-solving and decision-making, driving operational excellence and profitability.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Kinda Duzz LLC
05.2012 - 08.2024
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Controlled costs to keep business operating within budget and increase profits.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Welding - Welding
Big Bend Community College
Moses Lake, WA06-2025
Class A CDL Every Endorsement - Driving
Bidex Trucking
Mount Vernon, WA06-2014
2000 Hours Welding Degree - Welding
Hobart Welding Institute Technology
Troy, OH11-2012
Small Engine Repair - Engines
Idaho State University
Pocatello, ID06-2001
High School Diploma -
Skagit Valley College
Mount Vernon, WA06-1997
Skills
- Marketing
- Expectation setting
- Coaching and mentoring
- Disciplinary techniques
- Performance management
- Clear communication
- Business planning
- Emergency response
- Project management
- Team leadership
- Decision-making
- Complex Problem-solving
- Safety procedures
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
Certification
- Project Management Professional (PMP) - Project Management Institute.
- Hazardous Materials Endorsement (HME) - Transportation Security Administration (TSA).
- Air Brake Certification - Department of Motor Vehicles (DMV).
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
- Tank Vehicle Endorsement - Department of Motor Vehicles (DMV).
- Motorcycle License/Endorsement – Department of Motor Vehicles (DMV).
- Professional Truck Driver Certification (PTDC) - Professional Truck Driver Institute.
- Emergency Vehicle Operator Course(EVOC)-Various State or Local Authorities.
- Transportation Worker Identification Credential (TWIC) – Transportation Security Administration.
- Doubles/Triples Trailer Endorsement - Department of Motor Vehicles (DMV).
- Forklift Operator Certification - Occupational Safety and Health Administration (OSHA).
Timeline
Manager
Kinda Duzz LLC
05.2012 - 08.2024
Welding - Welding
Big Bend Community College
Class A CDL Every Endorsement - Driving
Bidex Trucking
2000 Hours Welding Degree - Welding
Hobart Welding Institute Technology
Small Engine Repair - Engines
Idaho State University
High School Diploma -
Skagit Valley College
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