Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Hoeschen Jr

Cambridge,MN

Summary

Dynamic Terminal Manager with extensive experience at Sutton Transport/Dohrn Transfer, excelling in operations management and problem-solving. Successfully improved on time delivery percentage, built a culture of accountability as well as a family type atmosphere. Personnel from the terminal I oversee is extensively used to train other staff members at different terminals to ensure the policies and processes are followed and executed successfully.

Overview

8
8
years of professional experience

Work History

Terminal Manager

Sutton Transport/Dohrn Transfer
09.2022 - Current
  • Currently oversee a terminal of 70 drivers, 35 dock workers, 4 mechanics, and 10 office workers.
  • Dohrn averages 550 delivery and 450 pickups bills per day
  • Maintain a 96% on time delivery percentage
  • Maintain a 99% on time pickup percentage
  • Oversee maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
  • Plan freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
  • Field customer complaints and comments and rectified issues.
  • Promote safety programs throughout terminal by conducting meetings and communicating safety program messages.
  • Perform human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
  • Participate and assist with the sales team to ensure a quality customer experience.
  • 2023 Sutton Transport Most Improved Terminal Award
  • 2023 Uline Carrier of the Year Award.
  • Dohrn Transfer purchased Sutton Transport in January of 2025.

Sales Representative

Finish Line Express/Sutton Transport
05.2019 - 09.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Trained in new Sales Representatives on company policies and standard operating procedures.
  • Assisted in pricing and billing to ensure a smooth customer experience.
  • Integrated and maintained 5 $1,000,000+ per year accounts as well as multiple $100, 000+ per year accounts.
  • 2021 Sutton Transport Presidents Club Winner for maximum revenue bonus for 2 consecutive quarters.
  • Communicated and assisted with the operations team to ensure a smooth and open line of communication between the two departments.
  • Finish Line Express was purchased by Sutton Transport in April of 2020.

Dock Forklift Driver/Straight Truck Driver

Finish Line Express
11.2017 - 05.2019


  • Collaborated with team members in coordinating tasks, maximizing productivity and maintaining a positive work atmosphere.
  • Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
  • Increased accuracy in order fulfillment by verifying product quantities against invoices before loading onto trucks.
  • Drove 27ft box truck within the entire state of Minnesota
  • Trained new drivers and dock workers on company policies and standard operating procedures
  • Maintained equipment by completing quality safety checks before and after shifts.

Education

Bachelor Of Business Administration - Marketing

Bemidji State University
Bemidji, MN
05.2019

Skills

  • Operations management
  • Staff supervision
  • Delegation
  • Policy enforcement
  • Problem-solving
  • Teamwork and collaboration

Timeline

Terminal Manager

Sutton Transport/Dohrn Transfer
09.2022 - Current

Sales Representative

Finish Line Express/Sutton Transport
05.2019 - 09.2022

Dock Forklift Driver/Straight Truck Driver

Finish Line Express
11.2017 - 05.2019

Bachelor Of Business Administration - Marketing

Bemidji State University

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