Darron Smith
Subway
1220 Saint Michael ,IL
Summary
Dynamic manager with a proven track record at Subway, McDonalds and Popeyes excelling in customer service and team leadership. Skilled in strategic planning and staff training, I successfully resolved conflicts and enhanced operational efficiency, driving sales and improving customer engagement. Committed to fostering a positive work environment while ensuring compliance with quality standards.
Work History
Manager
6 Years 11 Months- Resolved customer complaints promptly to maintain high satisfaction levels and loyalty.
- Monitored cash registers and ensured accurate financial transactions throughout shifts.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Assisted in the development of promotional strategies to drive sales and improve customer engagement.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Manager
8 Years 10 Months- Supervised daily operations to ensure compliance with quality and safety standards.
- Trained team members on food preparation techniques and customer service protocols.
- Managed inventory levels and conducted regular stock assessments for optimal supply flow.
- Implemented efficient scheduling practices to enhance staff productivity during peak hours.
Manager
10 Years 6 Months- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members on customer service excellence and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated scheduling to maintain efficient staffing levels during peak hours.
- Counting Waste and Keeping drive through times low.
- Keep food fresh and also still giving fast food
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Staff training and development
Staff management
Documentation and reporting
Strategic planning
Timeline
Manager
Subway
11.2019 - 2020Read More
Manager
Popeyes® Louisana Kitchen
12.2017 - 2019Read More
Manager
McDonald's
04.2016 - 2017Read More
Granite City High School
High School Diploma
Read More