Travis Maltba
Valdese,NC
Summary
My name is Travis and I currently work as a sales associate in the automotive industry. I am seeking to work with a company that values it's employees and has upside potential for promotions and advancement. I have a background that included many facets, but there are several character qualities that have remained the same. I exhibit integrity and honesty in the jobs I perform. I have the ability to problem solve quickly, and I excell at following protocols. I am a loyal employee that is always looking to increase my value within a company, which includes going above and beyond expectations. Saving money and increasing profit margins is a skill that I find important to the industry in which I am seeking to work.
Overview
8
8
years of professional experience
Work History
Sales Associate
Mike Johnson's Hickory Toyota
01.2022 - Current
- Performs a needs assessment when initially meeting prospective customers.
- Become fluent in product knowledge and showing expertise during demonstrations of vehicles.
- Being responsible for customer information such as credit reporting and demographics.
- Relaying such information to my immediate supervisors and organizing the structure of a transaction.
- Providing trust and excellent service from beginning to end of a car deal.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Automotive Service Advisor
Mike Johnsons Hickory Toyota
01.2021 - 01.2022
- Managing multiple clients and appointments daily for maintenance and mechanical concern.
- Working hand in hand with technicians to identify immediate and potential future problems.
- Directly communicating above listed issues with the customer to detail and identify a solution, including pricing and expectations.
- Sourcing and pricing the appropriate parts needed to perform a service ticket. This may include identifying secondary sources for cheaper parts.
- Providing an accurate timeline for repairs as well as identifying potential up-sell opportunities to increase revenue.
- Handling the financial portion of a transaction and delivery of the vehicle.
- Conducted regular follow-ups with satisfied customers to encourage loyalty, repeat business, and referral opportunities from their personal networks.
Police Detective
Marion Police Department
07.2016 - 01.2021
- Attending training to further my education in the Criminal Justice System.
- Participating in investigations involving narcotic sales and transactions.
- Managing a case load to include street crime and informants.
- Interviewing suspects and maintaining investigatory files.
- Balancing and recording funds related to investigations.
- Attending and testifying in court.
- Working directly with State and Federal agencies.
- Training new police recruits.
- Served the community of Marion NC with respect, integrity and trustworthiness.
- Developed one on one training to enhance officer safety, effectiveness of drug searches and identification.
Education
Vocational - Basic Law Enforcement Training
Western Piedmont Community College
Morganton, NC12.2015
Vocational - Firefighter I & II Certification
Western Piedmont Community College
Morganton, NC06.2013
High School Diploma -
Jimmy C Draughn High School
Valdese, NC05.2010
Skills
- Ability to adapt and exceed expectations with job performance
- Job history that includes repairs, ordering parts and seeing through service tickets
- Effectively identifies problems and quickly works to provide solutions
- Excellent people skills and a teamwork attitude
- Working to further myself in a position to receive promotions and take on responsibilities
Family
My hobbies include spending time with my wife Sara, and my two beautiful daughters Gracie and Parker.
Timeline
Sales Associate
Mike Johnson's Hickory Toyota
01.2022 - Current
Automotive Service Advisor
Mike Johnsons Hickory Toyota
01.2021 - 01.2022
Police Detective
Marion Police Department
07.2016 - 01.2021
Vocational - Basic Law Enforcement Training
Western Piedmont Community College
Vocational - Firefighter I & II Certification
Western Piedmont Community College
High School Diploma -
Jimmy C Draughn High School
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