Summary
Overview
Work History
Skills
Timeline
Generic

Travis McClure

Escondido,CA

Summary

Certified IT Systems Engineer with hands-on success in Network Monitoring, Backup and Recovery, and Systems Administration to support mission-critical business operations. Proven expertise in Systems Architecture, Infrastructure Management, Backup and Disaster Recovery, Resource Optimization, Network Security, and IT Operations, resulting in highly effective and innovative IT solutions. Excellent analytical, leadership, and communication skills, with the ability to engage with C-level executives, clients, vendors, and staff to create a cohesive business environment ensuring customer satisfaction. Adept at troubleshooting, problem-solving, and leading IT teams to deliver projects on time and within budget. Committed to ensuring system reliability, security, and performance to support organizational success. Willing to travel for the right opportunity.

Overview

18
18
years of professional experience

Work History

Systems Administrator

DAI
01.2022 - 03.2025
  • Researched, evaluated and implemented new network monitoring tools to replace existing tool.
  • Deployed and configured PRTG Network Monitor to enable real-time alerts for critical services; managed ongoing system updates and security patches.
  • Created documentation and conducted team training sessions on PRTG alert response protocols.
  • Led the selection, demonstration, and procurement of a new cloud-to-cloud backup solution using Metallic BaaS (Commvault Cloud) for Azure DevOps, Office 365, and key virtual machines.
  • Monitored daily backup jobs across Azure and Metallic environments to ensure data integrity and successful job completion.
  • Executed Exchange, OneDrive, SharePoint, and Teams restores for end-users; performed file and folder recoveries on network fileservers.
  • Updated the default global OneDrive storage limit to reduce our backup footprint; created end-user documentation for cleaning up their OneDrive folders.
  • Provisioned Azure Storage Accounts (Blob) for long-term archival of virtual machine backups.
  • Installed patches and version upgrades for VMware vCenter 8.0 and ESXi 8.0 hosts to maintain system stability and compliance.
  • Supported the deployment and decommission of Azure virtual machines.
  • Configured, tested, and deployed Windows Group Policy Objects (GPOs) to enforce security and configuration standards.
  • Coordinated and executed controlled reboots on critical servers to apply essential Windows Updates.

Cloud Systems Engineer

NJEVITY, INC
01.2020 - 08.2022
  • Monitored Network and Server hardware including Key Services using Auvik and Microsoft System Center 2016.
  • Deployed Unitrends SQL database and VM image-level backup solution; deploy 90 virtual appliances, install agent to 1000+ virtual machines, setup job schedules and monitor backup jobs. Assist with restore of customer databases.
  • Racked, cabled and configured new Hyper-V and VMware ESXi hosts.
  • Firewall administration includes configuring site-to-site VPN tunnels, access and NAT rules, and creating new address/service objects.
  • Managed SSL certificates on all internal and customer facing servers. Downloaded and installed certificates on Windows servers and bind certificate to specified ports.
  • Approved and scheduled monthly Windows updates with WSUS.
  • Created new storage volumes and manage capacity expansion.
  • Administration of Hyper-V nodes includes monitoring of resource utilization and storage volumes.
  • Provided Tier 4 support for customer escalated situations.
  • Managed Active Directory users, security groups and group policy.
  • Maintained internal and public DNS records.
  • Assisted with deployment of new IIS websites.
  • Planned and applied BIOS and firmware updates to all network, server and storage infrastructure.
  • Collaborated with Cyber Security partner for yearly internal and external penetration testing.
  • Updated VMware baseline with latest critical and security patches for VCSA and ESXi hosts.

VMware Engineer, Level 3

DIMENSION DATA
01.2014 - 10.2016
  • Performed a key role in upgrading the global virtual infrastructure of 500 hosts from ESXi 5.1 to ESXi 5.5 Update 2 to accommodate the new MCP 2.0 cloud platform release.
  • Maintained virtual infrastructure integrity through monitoring alerts, initiating vMotions and migrating VM templates to free up compute and storage capacity.
  • Supported the deployment of new virtual machines, decommissioned existing virtual machines, added new virtual NICs and hard disks.
  • Provided L3 VMware escalation support for all internal requests and customer cloud cases.
  • Assisted with configuration and deployment of Qualys Scanner security appliances for ISO certification.
  • Installed ESXi 5.5 Update 2 and configured management interfaces, VLANs, vMotion, DNS, syslog and added NFS datastores.
  • Created QA post build documentation checklist for new ESXi 5.5 Update 2 host builds.
  • Collaborated with the Infrastructure team to troubleshoot ESXi host hardware failures.
  • Upgrade BIOS and CIMC firmware on all Cisco UCS servers.

Senior Systems Administrator

SUCCESSFACTORS (an SAP Company)
01.2010 - 04.2014
  • Performed virtual infrastructure and corporate IT server management by configuring virtual switches, attaching new datastores, upgrading, and monitoring CPU/Disk/Memory utilization on VMware ESX nodes.
  • Migrated virtual machines and datastores by utilizing vMotion and Storage vMotion for seamless transition between ESX nodes. Configures High Availability and DRS with vSphere cluster.
  • Created new Windows domain controllers, installs Active Directory and DNS services for administering distribution and security groups, adding new users, managing reverse/forward lookup zones and internal VIP’s for Windows load-balancing.
  • Spearheaded efforts to add-on physical servers, VMs and all network gear using SNMP; creates network groups for device management and monitors all resources in Solarwinds.
  • Maintained global office ASA firewalls by performing ASA/ASDM software upgrades, configuring new IPSec VPN tunnels, firewall and NAT rules, creating new object-groups and modifying ACLs.
  • Led the deployment of new Cisco switch stacks through configuration of VLANs, port-channels, trunk ports, switchports, and DHCP pools.
  • Built scalable data center technology for storage, network, and virtual infrastructure needs.
  • Collaborated with vendors in the development and delivery of large-scale Cisco UCS deployments.
  • Facilitated installation of Cisco UCS (Rack, Stack and Cable) for data center expansion. Creates MAC, UUID, MGMT IP Pools, VLANs, vHBAs, vNICs that are customized in a service profile template for multiple deployments of blade servers.
  • Provided Level 3 Support in development data centers and global offices. Monitors and maintains 24/7 global network office connectivity.
  • Aided in designing, building and operating scalable office LAN solutions with high availability that sustains reliability, redundancy and failover.
  • Assisted with creating detailed Visio rack-riser diagrams to assist on-site engineers with the racking and cabling of new network hardware in global offices.
  • Configured F5 load balancer for managing front-end Application and Web server VIP’s.

Help Desk Administrator

MIDDLE EAST BROADCASTING NETWORKS, INC
01.2007 - 08.2010
  • Performed Windows Server 2003/2008 Enterprise R2 Edition installation, Configuration, and troubleshooting while logging, tracking, and resolving an average of 15 help desk tickets daily in Advent Help Desk software.
  • Configured and maintained network printers, print servers, drivers, user mailboxes, and distribution groups in Exchange 2007 to support end-users.
  • Served as the primary administrator for enterprise backups and restores using Symantec NetBackup while troubleshooting desktop hardware/software and network data/voice connectivity.
  • Addressed all client computer Windows updates, applied updates and security patches to desktops, administered WSUS infrastructure for entire company, and maintained detailed inventory documents of IT-related assets using Microsoft Excel.
  • Maintained Active Directory user profiles, assigned extensions to users, configured new device profiles in Call Manager and Unity, and deployed new Cisco 7960 IP phone and enterprise help desk solutions throughout company.
  • Directed company-wide software rollouts, authored backup plan procedures, and created user and departmental folders for file storage and shared access in a Windows Server 2003 environment in order to implement network shares.

Skills

    Operating Systems: Windows Server /

    Linux

    Automation Tools: Azure DevOps CI/CD,

    Powershell

    Cloud Platforms: Azure / Office 365 /

    Defender O365 Security

    Cloud Office Suite: Office 365 / Defender

    O365 Security /

    Hypervisors: VMware / HyperV

    Identity: Active Directory / Entra ID

    Alerting and Monitoring: PRTG / OpManager

    DNS and SSL Management: GoDaddy / DigiCert / Microsoft DNS

    Backup and DR: Commvault / Metallic /

    Azure Site Recovery

    SAN: HPE / 3PAR / Brocade

Timeline

Systems Administrator

DAI
01.2022 - 03.2025

Cloud Systems Engineer

NJEVITY, INC
01.2020 - 08.2022

VMware Engineer, Level 3

DIMENSION DATA
01.2014 - 10.2016

Senior Systems Administrator

SUCCESSFACTORS (an SAP Company)
01.2010 - 04.2014

Help Desk Administrator

MIDDLE EAST BROADCASTING NETWORKS, INC
01.2007 - 08.2010

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Travis McClure