Travis Morris
Puyallup,WA
Summary
Dynamic logistics supervisor at UPS and FedEx with a proven track record in optimizing workflows and enhancing productivity. Leveraged strong leadership and mentoring skills to develop future supervisors while achieving safety and performance targets. Expert in scheduling and operational efficiency, fostering a collaborative environment that drives results.
Overview
10
10
years of professional experience
Work History
Manager
Big 5 Sporting Goods
Puyallup, WA
08.2025 - Current
- Led daily operations of store to optimize performance and drive sales.
- Interview, train and mentor personnel in all aspects of retail environment, ensuring compliance with company policies and procedures.
- Enhanced customer satisfaction with quality sales service and resolving disputes promptly.
- Cash handling experience including preparing deposits and engaged in processes with cash transport vendor for pickup as needed.
- Increased overall store efficiency by streamlining operations
- Optimized scheduling practices to ensure appropriate coverage while minimizing labor costs.
Operations Manager
Fed Ex Ground
Redmond, WA
07.2023 - 08.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Full-Time Supervisor
UPS
Seattle Hub Division
03.2016 - 07.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Delivered consistent results in multiple hub locations directly supervising a Union workforce
- Handled interpersonal conflicts, disciplinary procedures and resolved issues in fair and amicable way.
- Monitored workflow to improve employee productivity.
- Evaluated employee performance, both package handlers and part-time supervisors, and trained and motivated to develop future full-time supervisors for the company.
- Achieved results by working with staff to meet established safety, quality and performance targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations.
- Created successful work schedules and staffing plans for buildings with 150-200 people working per sort.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Devised and implemented processes and procedures to streamline operations.
Education
Bethel High School
Spanaway, WA06.2003
Skills
- Scheduling, Coordinating, and Dispatching
- Productivity Performance
- Microsoft Excel
- Optimizing Workflows and Planning
- Policy and Discipline Enforcement
- Leadership
Timeline
Manager
Big 5 Sporting Goods
08.2025 - Current
Operations Manager
Fed Ex Ground
07.2023 - 08.2024
Full-Time Supervisor
UPS
03.2016 - 07.2023
Bethel High School