Travis Perricone
Stratford,CT
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
8
8
years of professional experience
Work History
Director of Veteran Services
Goodwill industries
07.2022 - Current
- Developed comprehensive training programs to ensure staff competency and professional growth.
- Established strong partnerships with community organizations for better service delivery and resource sharing.
- Improved overall client outcomes by closely monitoring program effectiveness and making necessary adjustments.
- Promoted a culture of continuous improvement through regular reviews of policies, procedures, and best practices.
- Increased community awareness about available services through targeted marketing campaigns and outreach efforts.
- Mentored aspiring leaders within the organization, helping them develop the skills needed for future success in management roles.
- Expanded the reach of services by identifying and addressing gaps in existing programs.
- Evaluated staff performance regularly, providing constructive feedback and support for improvement.
General Manager
CW Fitness
05.2020 - 06.2022
- Delegated work to staff, setting priorities and goals.
- Scheduled and coordinated events and activities.
- Planned programs of events or schedules of activities.
- Communicated with customers to convey information about events or activities.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Trained workers in company procedures or policies.
- Assigned tasks and work hours to staff.
- Explained rules and regulations of facilities and entertainment attractions to customers.
- Administered first aid in emergency situations.
- Interviewed and hired associates to fill staff vacancies.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Collected payments, processed receipts and informed policyholders of outstanding balances.
- Precisely calculated refunds, premiums and adjustments.
- Checked documentation for appropriate coding, catching errors and making revisions.
Military Police Officer
United States Navy, USN
03.2016 - 03.2020
- Enforced military laws and regulations.
- Patrolled specific areas on foot and on motorized conveyance to respond promptly to calls for assistance.
- Managed law enforcement, criminal investigations, safety protocols and civil disturbances.
- Diffused hostile situations with effective negotiation techniques.
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
- Monitored and investigated suspicious persons, situations and unusual activities.
- Mitigated risk with immediate emergency response security.
- Traveled to foreign territories to set up and defend military camps.
- Managed CCTV, access control, security lighting, gate systems and incident management systems.
Education
Master of Science - Public Health
University of Bridgeport
Bridgeport, CT04.2024
Bachelor of Science - Public Health
University of Bridgeport
Bridgeport, CT05.2023
Skills
- Critical Thinking
- Project Management
- Staff Management
- Community Health Services
- Data Analysis
- Policy and Program Development
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Timeline
Director of Veteran Services
Goodwill industries
07.2022 - Current
General Manager
CW Fitness
05.2020 - 06.2022
Military Police Officer
United States Navy, USN
03.2016 - 03.2020
Master of Science - Public Health
University of Bridgeport
Bachelor of Science - Public Health
University of Bridgeport
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