Dynamic customer service professional with a strong work ethic, where I resolved customer complaints with empathy, enhancing loyalty. Skilled in active listening and critical thinking, I excel in building relationships and driving product sales, ensuring efficient project completion and a safe work environment in labor roles.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Circle K
Walla Walla, WA
12.2023 - Current
Handled challenging scenarios with composure, ensuring professional conduct during conflict resolution.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
General Laborer
Express Employment
Walla Walla, WA
02.2021 - 06.2023
Assisted team members with tasks that require group effort.
Completed tasks efficiently for timely project completion within set deadlines.
Notified supervisors of defective equipment or material.
Increased productivity with effective communication and collaboration among team members.
General Laborer
People Ready Employment Agency
Walla Walla, WA
03.2018 - 02.2020
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Performed general housekeeping and cleaning tasks.
Loaded and unloaded materials onto trucks and trailers.
Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
Used variety of hand and power tools to complete tasks.