Travis Petersen-barnes
Milton Freewater
Summary
Dynamic customer service professional with a strong work ethic, where I resolved customer complaints with empathy, enhancing loyalty. Skilled in active listening and critical thinking, I excel in building relationships and driving product sales, ensuring efficient project completion and a safe work environment in labor roles.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Circle K
12.2023 - Current
- Handled challenging scenarios with composure, ensuring professional conduct during conflict resolution.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
General Laborer
Express Employment
02.2021 - 06.2023
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
General Laborer
People Ready Employment Agency
03.2018 - 02.2020
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Used variety of hand and power tools to complete tasks.
Education
Diploma - General Studies
David Douglas High School
Portland, OR06.2015
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Relationship building
- Product knowledge
- Product sales
Timeline
Customer Service Representative
Circle K
12.2023 - Current
General Laborer
Express Employment
02.2021 - 06.2023
General Laborer
People Ready Employment Agency
03.2018 - 02.2020
Diploma - General Studies
David Douglas High School
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