Travis Pierce

• Managed multiple sites in demanding fast-paced environment.
• Managed Fulfillment, hazmat and tool services employees.
• Manage Metrics, such as KPI’; Attendance, Labor loss, Employee performance.
• Communicated with customers via email, over phone or in person to answer questions and provide latest merchandise information.
• Reduced worker accidents by implementing improved safety standards and monitoring procedures.
• Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
• Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
• Cross-trained existing employees to maximize team agility and performance.
• Communicate with senior management in Tier 2 meetings regarding updates.

• Streamlined supply chain processes by effectively prioritizing and expediting orders.
• Managed inventory levels to ensure timely deliveries, minimizing stock-outs, and reducing carrying costs.
• Enhanced aircraft turnaround time by effectively coordinating maintenance teams and resources.
• Improved customer satisfaction by promptly addressing inquiries and resolving issues related to order status and delivery.
• Enhanced communication between sales, production, and shipping departments to facilitate seamless order processing and delivery coordination.
• Supported continuous improvement initiatives by identifying inefficiencies within supply chain process and recommending solutions.
• Demonstrated respect, friendliness and willingness to help wherever needed

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• Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision-making.
• Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
• Influenced positive change within organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Served as a role model for team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Gathered, organized and input information into digital database.
• Planned and balanced workload amongst 15 employees.