Travis Plantier
Wilmington
Summary
Self motivated professional with strong experience in guest services and customer relations. A natural leader and competitor shaped by collegiate athletic background, with proven skills in team motivation, problem solving, and operational coordination. Outgoing and personable, seeking management or sales opportunities to drive results and deliver excellent experiences.
Overview
7
7
years of professional experience
Work History
Guest Experience Coordinator
Los Verdes Golf Course
01.2024 - 01.2025
- Delivered a high-touch customer experience for 300+ daily golfers.
- Managed tee sheet operations, POS transactions, and merchandise sales.
- Supported tournaments and large event logistics.
- Improved display layouts to increase apparel and equipment interest.
Sales Representative
CalnPro Sports
01.2024 - 12.2024
- Built new business with schools and athletic programs.
- Strengthened customer relationships through consistent communication.
- Managed quotes, pricing, and full-cycle order processing.
Member Experience Specialist
Black Desert Resort
01.2021 - 01.2023
- Helped launch daily operations during the opening phase of a luxury resort.
- Maintained strong product knowledge and elevated guest interactions.
- Handled inventory accuracy and organized retail presentations.
- Coordinated tee times and guest services in a premium environment.
Sports Performance Coach
Reach Higher Athletics
01.2019 - 01.2023
- Designed individualized training programs for strength and performance.
- Led speed, agility, and conditioning sessions.
- Created a motivated, high-performance training environment.
Assistant Linebacker Coach
Utah Tech University
09.2021 - 12.2021
- Supported NCAA Division I linebacker development and film analysis.
- Assisted with recruiting, practice planning, and game preparation.
- Mentored athletes in leadership and academic accountability.
Restaurant Manager
Waffle Love
01.2018 - 01.2019
- Oversaw daily restaurant operations and frontline customer service.
- Managed vendors and inventory ordering.
- Ensured full compliance with health and labor standards.
Education
B.S. - Sports Management
Utah Tech University
Skills
- Customer Experience & Hospitality
- Consultative Sales & Relationship Building
- Retail & Golf Operations
- Leadership & Team Development
- Salesforce CRM, HubSpot CRM, Square POS
- Problem-Solving & Communication
- Digital Inventory Tracking & Stock-Level Reporting
- KPI Tracking & Performance Metrics
Timeline
Guest Experience Coordinator
Los Verdes Golf Course
01.2024 - 01.2025
Sales Representative
CalnPro Sports
01.2024 - 12.2024
Assistant Linebacker Coach
Utah Tech University
09.2021 - 12.2021
Member Experience Specialist
Black Desert Resort
01.2021 - 01.2023
Sports Performance Coach
Reach Higher Athletics
01.2019 - 01.2023
Restaurant Manager
Waffle Love
01.2018 - 01.2019
B.S. - Sports Management
Utah Tech University