Travis Rhodes
Moses lake
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Motivates and collaborates with teams of mechanics. Experienced in troubleshooting and diagnosing repair issues. Committed to implementing best practices and standards to deliver customer satisfaction.
Overview
19
19
years of professional experience
Work History
Shop Supervisor/ Field Technician
Agri-Service
04.2022 - Current
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Maintained company field response vehicle stocked with repair and replacement parts valued over .
- Attended workshops and team meetings to maximize technical knowledge.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff and inspected equipment.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Streamlined operations through effective employee scheduling and task delegation.
- Improved store efficiency by implementing new inventory management processes.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Enhanced customer satisfaction by ensuring prompt resolution of complaints and inquiries.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to productivity.
Field Service Technician
Odessa Trading Company
01.2020 - 04.2022
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Maintained company field response vehicle stocked with repair and replacement parts.
Field Service Technician
RDO Equipment
12.2018 - 01.2020
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
- Discussed and recommended service options with customers and explained costs involved.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Maintained company field response vehicle stocked with repair and replacement parts.
AG Service Technician
Rathbone Sales
06.2017 - 12.2019
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Explained diagnostic findings to customers and outlined repair or service options.
- Performed maintenance duties and safely handled chemicals and solutions.
- Preformed welding and fabrication work.
Maintenance Mechanic
Perfect Blend
03.2017 - 06.2017
- My duties were to troubleshot equipment breakdowns and perform preventive maintenance.
- Preformed welding and fabrications.
- Responded immediately to mechanical breakdowns and developed timely repair plan to minimize downtime.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
Marine Electrician
Puget Sound Naval Shipyard
11.2016 - 03.2017
- Inventory tools as well as materials for jobs.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
- Assessed electrical systems, equipment and components to identify hazards, defects and needed adjustments or repairs.
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements.
Maintenance Mechanic/Lead Welder
International Paper
05.2010 - 11.2016
- My duties were to troubleshoot equipment failures, get machines up and running and preventive maintenance plant wide.
- As well as equipment installs utilizing forklift and proper rigging techniques, along with carpentry and plumbing repairs
- Lead welder
- My duties were to weld, cut and fit a variety of metals utilizing smaw, mig, tig, flame cutting for repairs and installation projects
- I instructed other mechanics in smaw, mig and tig welding techniques and proper procedures
- The establishment of a lubrication program plant wide, training of operators on proper machine care.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Operator
Simplot
02.2009 - 05.2010
- My duties were to monitor product flow from the wet end to packaging.
- Doing quality checks of size, grade, color, texture, preventive maintenance on production equipment, assign sanitation workers to various areas to clean up.
- Train incoming assistant operators and sanitation workers of job duties.
- Kept accurate records of defective units or products.
- Set up machines to start production cycles and controlled machine settings.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Inspected finished products for quality and adherence to customer specifications.
Assembly Crew Member
Genie
03.2007 - 11.2008
- Production
- Assemble fiber glass covers and hydraulic manifolds, linkage and risers for aerial work platforms.
- Troubleshooting of electrical control components.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assisted quality assurance by inspecting items and removing defective parts.
Laborer/Mechanic
Frinley
06.2006 - 03.2007
- My duties were to operate equipment, maintenance of equipment, prep worksite, haul materials to work site.
- Loaded, unloaded and moved material to and from storage and production areas.
- Worked alongside team to accomplish work goals according to schedule.
- Prepared job sites by removing debris and setting up materials and tools.
laborer
National Marine Fisheries
04.2006 - 06.2006
- My duties were to release tagged salmon and steelhead into the snake river for monitoring as part of a study.
- Operated boats.
- Activate tags before release and log them into computer.
- General shop duties as assigned
Laborer
Walmart
11.2005 - 04.2006
- My duties were to unload freight from trucks to stock on shelves, log in truck manifests, assign crew to areas as well as supervise, train new employees.
Education
United StatesTechnical or Occupational Certificate - Welding
Big Bend Community College
Moses Lake, WA06.2016
Skills
- Issue escalation
- Technical Analysis
- Hardware and software installation
- Diagnostics and troubleshooting
- Customer Relations
- Technical Support
- System repairs
- Maintenance Scheduling
- Employee Management
- Sales Promotions
- Employee Motivation
- Decision-Making
Timeline
Shop Supervisor/ Field Technician
Agri-Service
04.2022 - Current
Field Service Technician
Odessa Trading Company
01.2020 - 04.2022
Field Service Technician
RDO Equipment
12.2018 - 01.2020
AG Service Technician
Rathbone Sales
06.2017 - 12.2019
Maintenance Mechanic
Perfect Blend
03.2017 - 06.2017
Marine Electrician
Puget Sound Naval Shipyard
11.2016 - 03.2017
Maintenance Mechanic/Lead Welder
International Paper
05.2010 - 11.2016
Operator
Simplot
02.2009 - 05.2010
Assembly Crew Member
Genie
03.2007 - 11.2008
Laborer/Mechanic
Frinley
06.2006 - 03.2007
laborer
National Marine Fisheries
04.2006 - 06.2006
Laborer
Walmart
11.2005 - 04.2006
United StatesTechnical or Occupational Certificate - Welding
Big Bend Community College
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