Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Travis Savard

Palmdale,CA
Travis Savard

Summary

From an early age, a deep-rooted interest in technology was evident. By the age of 12, under the mentorship of an experienced guide, a foray into the intricate realm of electronics was initiated, leading to an in-depth understanding of their complex mechanics. This foundational exposure laid the groundwork for a diverse and expansive career in the IT and Computer Science sectors. As a seasoned professional, expertise spans a range of areas, including transcription, IT support, hardware diagnostics, and web development. Additionally, proficiency has been demonstrated in harnessing the capabilities of cloud platforms, notably Microsoft Azure and AWS. In light of the rapid advancements in the tech industry, there's an active engagement in pursuing a degree in Computer Science, emphasizing Cyber Security. This academic endeavor aligns seamlessly with hands-on experience, ensuring a vanguard position in technological innovation. The trajectory from initial inquisitiveness to a pinnacle of professional expertise underscores a profound skill set and an unwavering dedication to technological excellence.

Overview

6
years of professional experience

Work History

Rare Collectibles TV

Picking Associate
01.2019

Job overview

  • Led order preparation, meticulously picking and verifying items, guaranteeing shipment readiness and accuracy.

LunaTech Logic

IT Support Specialist
01.2022 - Current

Job overview

  • Spearheaded IT support initiatives, delivering tailored solutions to both corporate clients and individual users
  • Managed and prioritized IT tickets using CloudBlue PSA, achieving a high rate of timely resolutions and enhanced client satisfaction
  • Fostered inter-departmental collaborations, streamlining processes and ensuring a seamless end-user experience.

Rare Collectibles TV

IT Support Associate
01.2021 - 01.2022

Job overview

  • Played a pivotal role in assisting employees with diverse IT-related challenges, significantly reducing system downtime
  • Leveraged ConnectWise 24/7 IT for efficient ticket management, ensuring swift issue tracking and resolution
  • Partnered with the core IT team to strategize and implement robust solutions, driving operational efficiency.

Rare Collectibles TV

Inventory Specialist
01.2020 - 01.2021

Job overview

  • Orchestrated inventory management, from input to quality control, ensuring alignment with business needs
  • Established strong vendor relations, facilitating seamless order verifications, issue resolutions, and invoice processing
  • Championed customer service by efficiently handling returns and executing precise system inventory searches.

Rare Collectibles TV

Receiving Specialist
01.2019 - 01.2020

Job overview

  • Managed comprehensive incoming inventory processes, from meticulous inspections to strategic shelf stocking
  • Instituted rigorous quality control measures, ensuring product integrity and timely return processing.

Rare Collectibles TV

Shipping Associate
01.2018 - 01.2019

Job overview

  • Oversaw end-to-end shipping operations, from merchandise inspection to secure packaging, ensuring customer satisfaction.

Education

Franklin University
Remote

Bachelors from Computer Science And Cyber Security
2024

American Public University (APUS/AMU)
Remote

Bachelor of Science from Computer Science And Cyber Security
2018

South High School
Torrance

High School Diploma
2015

Skills

  • IT & Support Skills
  • Advanced troubleshooting
  • Service ticket tracking
  • End-user support
  • Microsoft Power Automate
  • Cloud & Network Management
  • Microsoft Azure
  • AWS (Amazon Web Services)
  • Datto Cloud Continuity
  • Datto Network Management
  • Server & Hardware Expertise
  • Microsoft Server
  • Router configuration
  • VOIP Management (Clarity ConnectMe Voice)
  • Diagnostics and repair (Desktops, Laptops, Mobile Phones, Game Consoles)
  • Web, App & Software Proficiency
  • Web development and hosting
  • MIT App Inventor
  • Entry-level Python
  • Microsoft Suite (Excel, Access, PowerPoint, Word)
  • Software & Electronics
  • Multi Order Manager (MOM)
  • Endicia, DAZzle
  • Adobe Suite (Photoshop, Illustrator)
  • Google SketchUp
  • Administrative & Communication Skills
  • Purchasing orders and requisition
  • Materials movement
  • Staff management
  • Proficient typing and proofreading

Timeline

IT Support Specialist

LunaTech Logic
01.2022 - Current

IT Support Associate

Rare Collectibles TV
01.2021 - 01.2022

Inventory Specialist

Rare Collectibles TV
01.2020 - 01.2021

Picking Associate

Rare Collectibles TV
01.2019

Receiving Specialist

Rare Collectibles TV
01.2019 - 01.2020

Shipping Associate

Rare Collectibles TV
01.2018 - 01.2019

Franklin University

Bachelors from Computer Science And Cyber Security

American Public University (APUS/AMU)

Bachelor of Science from Computer Science And Cyber Security

South High School

High School Diploma
Travis Savard