Travis Shufelt
Lockport,NY
Summary
Business & Entrepreneurship student with a solid foundation in leadership, project coordination, and community engagement. Managed organizational initiatives and large-scale events while collaborating effectively across teams to achieve strategic objectives. Committed to leveraging business strategies and leadership skills to foster organizational growth.
Overview
3
3
years of professional experience
Work History
Customer Service Lead
Tops Supermarkets
Lockport, NY
08.2023 - Current
- Assisted customers with questions and resolved issues quickly.
- Trained team of over 30 cashiers to enhance service quality.
- Collaborated with team members to streamline front-end operations.
- Managed cash drawers and completed daily pick-ups averaging $1000.
- Followed store policies and procedures consistently.
- Kept accurate bookkeeping records for internal audits.
Intern
Cornerstone Community Financial Credit Union
Lockport, NY
10.2025 - 12.2025
- Collaborated with team to develop engaging marketing materials and campaigns that resonate with target audiences.
- Supported marketing project targeting Gen Z and Gen Alpha to enhance credit union membership.
- Leveraged social media platforms to engage target audience and boost interaction.
- Reviewed market trends and consumer behavior to help shape marketing strategies.
- Assisted in managing financial records and transactions, including budget tracking and financial analysis.
- Stayed organized and detail-oriented while managing multiple projects.
Education
College - true
Golisano Institute For Business & Entrepreneurship
Buffalo, NY08-2028
High School Diploma - Lockport
Lockport High School
Lockport06-2026
Skills
- Customer Service
- Cash management
- Time Management
- Microsoft 365
- Google Suite
- Social media management
- Organizational skills
- Team leadership
Community Service & Volunteer Work
- Junior Achievement Of Western New York; Taught Kids About business while helping them develop real world thinking.
- Tops Hot Dog Stand For Charity; Ran a hotdog stand outside of Tops. Any profit made went to charity.
Certificates
CTE Small Business Math
Timeline
Intern
Cornerstone Community Financial Credit Union
10.2025 - 12.2025
Customer Service Lead
Tops Supermarkets
08.2023 - Current
College - true
Golisano Institute For Business & Entrepreneurship
High School Diploma - Lockport
Lockport High School