Travis Smith
Memphis,TN
Summary
Dynamic leader with proven expertise in teamwork, collaboration, and problem-solving honed at Rack Rooms Shoe Store. Excelled in motivating teams, enhancing customer satisfaction, and streamlining operations. Skilled in cash handling and maintaining a flexible schedule, consistently achieving goals with attention to detail. Demonstrated ability to prioritize work and drive positive outcomes.
Overview
9
9
years of professional experience
Work History
Team Leader
Rack Rooms Shoe Store
06.2021 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted customers by finding what shoes fit their needs.
- Managed opening and closing shifts, including bank deposits.
- Helped sort through shipment and organize to make space for incoming products.
Team Leader
Rack Rooms Shoe Store
04.2019 - 01.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted customers by finding what shoes fit their needs.
- Managed opening and closing shifts, including bank deposits.
- Helped sort through shipment and organize to make space for incoming products.
Deli Associate
Kroger
09.2017 - 01.2018
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Dishwasher
Kroger
03.2017 - 09.2017
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by company.
Delivery Driver
Marco's Pizza
05.2016 - 12.2016
- Delivered products to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Verified accuracy of all deliveries against order forms.
Education
High School Diploma -
Whitewater High School
05-2011
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Work Planning and Prioritization
- Cash handling
- Flexible schedule
Accomplishments
- Achieved customer satisfaction through effectively helping with detailed product information and solutions for any issues.
- Supervised team of 6 staff members.
- Documented and resolved customers receiving incorrect products which led to finding a solution to get them the correct products.
Languages
English
Timeline
Team Leader
Rack Rooms Shoe Store
06.2021 - Current
Team Leader
Rack Rooms Shoe Store
04.2019 - 01.2021
Deli Associate
Kroger
09.2017 - 01.2018
Dishwasher
Kroger
03.2017 - 09.2017
Delivery Driver
Marco's Pizza
05.2016 - 12.2016
High School Diploma -
Whitewater High School
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