Travis Smith
Lumberton
Summary
Dynamic operations manager with a proven track record at Golden Corral Buffet and Grill, excelling in team building and customer service. Expert in inventory control and workflow management, I have successfully trained staff to enhance performance and foster a positive dining experience, driving operational efficiency and employee engagement. Having becomes fully trained and able to achieve high scores on any inspection. Have brought positive sales to any establishment I have been at.
Overview
2026
2026
years of professional experience
Work History
Certified Manager
Golden Corral Buffet and Grill
09.2023 - Current
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored new staff on service standards and operational procedures.
- Monitored inventory levels, coordinating restocking efforts to maintain supply efficiency.
- Developed scheduling systems to optimize labor resources during peak hours.
- Resolved customer complaints swiftly, promoting a positive dining experience.
Carpenter (Sheetrock)
J13 Properties
2021 - 2023
- Supervised team of carpenters to ensure quality craftsmanship and timely project completion.
- Developed and implemented efficient construction processes, improving overall workflow efficiency.
- Trained junior carpenters on best practices for safety and tool usage, enhancing team competency.
- Collaborated with project managers to interpret blueprints and specifications accurately.
General Manager
Grandmas Country Cooking
2019 - 2021
- Oversaw daily operations, ensuring efficient workflows and resource allocation.
- Developed and implemented strategic initiatives to enhance operational efficiency.
- Mentored team members, fostering professional growth and performance improvement.
- Conducted regular performance evaluations, driving accountability and continuous development.
- Formulated policies and procedures to streamline operations.
Education
High School Diploma -
Nederland High School
Nederland, TXSkills
- Workplace safety
- Team building
- Operations management
- Staff management
- Sales management
- Customer service
- Employee engagement
- Decision-making
- Verbal and written communication
- Training and mentoring
- Staff discipline
- Workflow management
- Inventory control
- Documentation and reporting
Accomplishments
Servsafe management certificate, Golden Corral certification for any management position.
Timeline
Certified Manager
Golden Corral Buffet and Grill
09.2023 - Current
Carpenter (Sheetrock)
J13 Properties
2021 - 2023
General Manager
Grandmas Country Cooking
2019 - 2021
High School Diploma -
Nederland High School