Results-oriented [Industry] executive with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success.
Overview
9
9
years of professional experience
Work History
President & CEO
HarbourSide Communications Inc
10.2017 - Current
Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Spearheaded talent acquisition efforts, attracting top-tier talent to build a high-performing team.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
General Manager
DDSC INC
11.2016 - 09.2018
Managed 8 US Based Call Centers and 4 Overseas
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
Increased sales revenue by implementing effective strategies and building strong client relationships.
Financial Services Representative
GCG Wealth Management
08.2014 - 11.2016
Increased client satisfaction by providing tailored financial advice and investment recommendations.
Streamlined financial processes for improved efficiency and reduced errors in transactions.
Enhanced customer relationships with personalized service and addressing individual concerns promptly.
Collaborated with team members to achieve sales targets and improve overall branch performance.