Travis Trout
Summary
Dynamic professional with extensive experience as a Correctional Officer at the Washington State Department of Corrections, skilled in incident prevention and de-escalation techniques. Proven track record in managing diverse teams and enhancing operational efficiency, while maintaining meticulous records and ensuring safety protocols. Known for exceptional problem-solving abilities and fostering positive relationships. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items.
Overview
21
21
years of professional experience
Work History
Correctional Officer
Washington State Department of Corrections
05.2024 - Current
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Completed intake paperwork, fingerprints, and searches.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Booked new inmates into facility and processed inmates for release.
- Observed behavior of residents individually and in groups.
- Conducted routine and emergency head counts.
- Responded to emergency situations and de-escalated hostile confrontations.
- Administered drug tests to inmates.
- Responded to inquiries from inmates and other members of public.
Heavy Duty Truck Driver
Snohomish County Public Works
01.2016 - 12.2023
- Kept meticulous logs of correspondence with customers and freight recipients.
- Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Inspected load security and checked for damages.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Store Manager
Snohomish Appliance Recycling
09.2004 - 06.2016
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Utilized balers to compress recyclable materials.
- Took notes and kept records of equipment and tool maintenance and materials needed, delivered and sorted.
- Identified or investigated new opportunities for materials to be collected and recycled.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Education
Marysville Pilchuck High School
MarysvilleSkills
- Work crew management
- Incident prevention
- Excellent problem solver
- File and record maintenance
- First aid training
- De-escalation techniques
- Cargo handling
- Route Management
- Clean MVR
- CB Radio Communication
- Trailer coupling and uncoupling
- Tractor-trailer operation
- Attention to detail
Timeline
Correctional Officer
Washington State Department of Corrections
05.2024 - Current
Heavy Duty Truck Driver
Snohomish County Public Works
01.2016 - 12.2023
Store Manager
Snohomish Appliance Recycling
09.2004 - 06.2016
Marysville Pilchuck High School
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