Travis Walters
Sioux Falls,SD
Summary
Dynamic leader with a proven track record at Costco, adept in complex problem-solving and team leadership. Excelled in enhancing member satisfaction, demonstrating exceptional product management and verbal communication skills. Achieved significant improvements in employee performance and operational efficiency through effective staff training and development.
Overview
12
12
years of professional experience
Work History
Produce Supervisor
Costco
05.2024 - Current
- Ensures product is properly rotated to maintain the best quality for the members.
- Overseas the donation process and ensures a majority of the D&D gets donated.
- Maintains a clean department while the warehouse is open.
Bakery Supervisor
Costco
05.2022 - 05.2024
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Helped answered questions and provided great member experiences.
- Reduced waste by closely monitoring inventory levels and implementing proper rotation techniques.
- Maintained safety by ensuring training was always up to date.
- Planned out the weeks by writing a production log and based the hours of the department around it.
Front End Supervisor
Costco
06.2021 - 05.2022
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for members.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Coached and mentored employees for better performance, leading to higher levels of productivity and job satisfaction.
- Enhanced memebr satisfaction by effectively managing front-end operations and addressing members concerns promptly.
Cashier
Costco
03.2019 - 06.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped members complete purchases, locate items, and executive programs.
- Ensured members had a quick and enjoyable experience by maintaining high members per hour.
Baker
Costco
03.2017 - 03.2019
- Complied with health and safety codes to protect staff and members.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced member satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Ensured the we had product by completely the drop list everyday.
Front End Cashier Assistant
Costco
05.2016 - 03.2017
- Assisted members with finding products, providing them with a positive shopping experience.
- Prevented theft and loss by consistently communicating with the cashier's on bottom of basket items and bulk items.
Assistant General Manager
Wingstop
04.2015 - 01.2017
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Assistant Manager
Papa Johns
07.2012 - 03.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Tri Valley High School
Colton, SD05.2011
Skills
- Excellent Member Service
- Task Delegation
- Employee Scheduling
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Schedule Preparation
- Product Management
- Team Leadership
Timeline
Produce Supervisor
Costco
05.2024 - Current
Bakery Supervisor
Costco
05.2022 - 05.2024
Front End Supervisor
Costco
06.2021 - 05.2022
Cashier
Costco
03.2019 - 06.2021
Baker
Costco
03.2017 - 03.2019
Front End Cashier Assistant
Costco
05.2016 - 03.2017
Assistant General Manager
Wingstop
04.2015 - 01.2017
Assistant Manager
Papa Johns
07.2012 - 03.2015
Tri Valley High School