Summary
Overview
Work History
Education
Skills
Volunteer Experience or Leadership
Timeline
Generic

Travis A Kirby

Lafayette,IN

Summary

Organized, hardworking, and dependable candidate with a positive attitude ready to help achieve company goals. Motivated to maintain customer satisfaction and contribute to company success.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

WESCO
02.2023 - 12.2023
  • Actively listened and handled customer inquiries and suggestions courteously and professionally.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Processed customer service orders quickly to increase customer satisfaction.
  • Participated in
    team meetings and training sessions to stay informed about product updates and changes.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered prompt service to prioritize customer needs.

Insurance Producer

State Farm
12.2020 - 07.2021
  • Provided detailed information about company insurance products.
  • Set up policies and completed all documentation.
  • Adhered to all regulations for insurance sales.
  • Worked in high-volume, competitive sales environment.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Investigated and processed claims swiftly to keep customers satisfied.
  • Generated leads through cold-calling, networking and other outreach methods.

Territory Sales Intern

SDI Innovations
12.2018 - 05.2019
  • Interacted with customers by phone or email to provide information.
  • Mailed samples and sent school datebook quotes to prospective clients.
  • Completed follow up calls to customers to discuss interest in products and then passing any prospective clients to the sales representative.

Education

Bachelor of Science - Selling And Sales Management

Purdue University
West Lafayette, IN
12.2020

Business Management

Attended The University of Illinois Springfield
Springfield, IL
07.2017

Skills

  • Data Entry
  • Product knowledge
  • Order Processing and Fulfillment
  • Prioritization
  • Microsoft Office
  • Customer Relations
  • Problem-Solving Abilities
  • Time Management
  • Effective Communication

Volunteer Experience or Leadership

University of Illinois Springfield, Division II Collegiate Soccer Athlete


Assistant Women's Soccer Coach at Decatur Central, Indianapolis, IN


Habitat for Humanity Volunteer


Volunteered at Lafayette Transitional Housing Center

Timeline

Customer Service Representative

WESCO
02.2023 - 12.2023

Insurance Producer

State Farm
12.2020 - 07.2021

Territory Sales Intern

SDI Innovations
12.2018 - 05.2019

Bachelor of Science - Selling And Sales Management

Purdue University

Business Management

Attended The University of Illinois Springfield

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Travis A Kirby