Compassionate Direct Support Professional with a strong focus on client support and patient care. Proven ability to build relationships and provide exceptional service in diverse settings.
Work History
Direct Support Professional
2 Years 8 Months
Lubbock State Supported Living Center | 12.2023 - Current
Taking care of individuals with intellectual disabilities & mental disorders. Helping them to get ready to live in the community. Active treatment as well as taking individuals on outings in the community
Server
2 Years 8 Months
Cracker Barrel | 04.2021 - 12.2023
Provided exceptional customer service, ensuring a welcoming dining experience for all guests.
Efficiently processed orders and delivered food promptly, maintaining high standards of accuracy.
Assisted in training new staff on menu items and service protocols to enhance team performance.
Collaborated with kitchen staff to ensure timely preparation and delivery of meals during peak hours.
Monitored dining area for cleanliness and readiness, addressing guest needs proactively.
Handled cash transactions and managed point-of-sale system with attention to detail and accuracy.
Server
5 Months
Dennys Restaurant | 03.2021 - 08.2021
Waiting tables helping customers
Handling cash
CAP Team 2 Associate
3 Years 9 Months
Walmart | 07.2014 - 04.2018
Managed inventory replenishment and merchandise stocking processes.
Oversaw merchandise capping processes to ensure product integrity.
Coordinated stock return activities, ensuring compliance with company policies and timely processing of returned goods.
Laundry Attendant
9 Months
Best Western Hotel | 05.2011 - 02.2012
Operated washing machines and dryers to ensure efficient laundry processing.
Sorted and categorized linens and towels for optimal cleaning procedures.
Inspected finished laundry for quality, ensuring cleanliness and presentation standards.
Maintained cleanliness of laundry area, adhering to safety and sanitation guidelines.
Collaborated with housekeeping team to meet tight turnaround times for guest needs.
Resolved minor equipment malfunctions through troubleshooting techniques.
Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Cook
16 Years 5 Months
Twin Oaks Nursing Home | 03.2010 - 2012
Prepared and cooked nutritious meals in accordance with dietary guidelines for residents.
Assisted in menu planning, ensuring variety and compliance with resident preferences.
Maintained cleanliness and organization of kitchen area to meet safety standards.
Collaborated with nursing staff to address dietary restrictions and preferences of residents.
Monitored food inventory levels to ensure timely restocking and minimize waste.
Developed efficient workflows to improve meal service delivery times for residents.
Trained new kitchen staff on food preparation techniques and safety protocols.
Education
High School Diploma
Jacksonville High School | Jacksonville, TX | 05.2006