Travis D. Jackson
Lincoln,NE
Summary
To obtain a position that allows me to further my experience in the insurance industry while providing an environment in which I can contribute both my professional and interpersonal skills.
Overview
17
17
years of professional experience
Work History
force Illustration Specialist
Ameritas Life Insurance Corp
05.2016 - Current
- Provide In Force Life and DI Illustrations for our field partners and policy holders
- Respond to follow up emails/phone calls from external and internal sources explaining illustrations and product details
- Provide back up to the call center taking rollover calls one hour each day.
- Perform quality evaluations on other team members
Service Center Representative
Ameritas Life Insurance Corp
12.2012 - 05.2016
- Field approximately 50 calls per day from our policyholders and field force for service on life, annuity, and disability policies
- Between phone calls process emails from clients and agents that are received in the client service inbox
- Member of the “Agent Portal” line that fields questions regarding our agent website and in force illustration software
- Process a limited number of in force illustrations for Universal and Variable Life Insurance products.
Sales Associate/Specialty Shop Manager
Scheels All Sports
05.2006 - 12.2012
- Maintained shop sales over corporate average for 6 years
- Top 5 in total volume each year with the company
- Maintained sales growth above 10 percent each year
- Independently supervised a division that produced over one million dollars in sales each year
- Mentored and trained all new part time associates
- Developed materials and presented product knowledge meetings
Education
Bachelor of Arts - Business Administration Emphasis, Marketing
Doane College
Crete, NE05.2006
Skills
- Customer Service
- Multi task management
- Life/Annuity/Disability Insurance Products
- Microsoft Office proficient
- Creative problem solving
- Verbal and Written Communication
Timeline
force Illustration Specialist
Ameritas Life Insurance Corp
05.2016 - Current
Service Center Representative
Ameritas Life Insurance Corp
12.2012 - 05.2016
Sales Associate/Specialty Shop Manager
Scheels All Sports
05.2006 - 12.2012
Bachelor of Arts - Business Administration Emphasis, Marketing
Doane College
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