Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Spencer

Jamestown

Summary

Proven leader in operations management, adept at enhancing team productivity and customer satisfaction, notably at Sterling Energy LLC. Excelled in performance monitoring and staff supervision, achieving significant operational efficiencies. Skilled in coaching and mentoring, I leveraged facilities maintenance expertise to drive improvements, resulting in increased property value and reduced costs.

Overview

6
6
years of professional experience

Work History

Operations Supervisor

Sterling Energy LLC
03.2021 - 08.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Property Management Leader

Target
05.2023 - 05.2024
  • Collaborated with upper management to develop long-term strategies for property improvement and growth, resulting in increased property value over time.
  • Improved property curb appeal by collaborating with landscaping teams to maintain well-groomed grounds.
  • Reduced operating costs through diligent expense tracking and implementation of cost-saving measures.
  • Trained new employees on company policies and procedures, ensuring consistency in property management practices throughout the team.
  • Conducted regular property inspections to identify potential issues and address them before escalating into costly repairs.
  • Implemented preventative maintenance programs to extend the life of property assets and minimize repair expenses.

Owner\Operator

Chautauqua Lake Liquidators
02.2018 - 11.2021
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.

Apprentice Plumber

Jamestown Heating and Air
10.2019 - 03.2021
  • Assisted licensed plumbers in installation and repair of plumbing systems.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
  • Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
  • Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
  • Followed safety practices and procedures to reduce on-site risks.
  • Installed plumbing systems and fixtures in residential and commercial properties.
  • Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
  • Installed valves, hangers, supports, and flanges inside piping systems.

Education

High School Diploma -

Jamestown High School
Jamestown, NY
06-2005

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Safety oversight
  • Customer relations
  • Management
  • Coaching and mentoring
  • Facilities maintenance

Timeline

Property Management Leader

Target
05.2023 - 05.2024

Operations Supervisor

Sterling Energy LLC
03.2021 - 08.2024

Apprentice Plumber

Jamestown Heating and Air
10.2019 - 03.2021

Owner\Operator

Chautauqua Lake Liquidators
02.2018 - 11.2021

High School Diploma -

Jamestown High School

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Travis Spencer