TRAZYIA WINDLEY
Sumter,SC
Summary
With over eight years of hands-on experience in business operations and MWR services, I bring an approachable yet professional leadership style. I have guided teams, managed budgets, and focused on real improvements in customer satisfaction and operational success. My communication is open and collaborative, and I enjoy partnering with others to achieve goals. With strengths in financial planning, community coordination, and process improvement, I am ready to contribute as Business Manager NF 04 with dedication and genuine commitment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Services Specialist (E-4)
U.S. Air Force – Shaw AFB, SC 29152
Shaw AFB, SC
10.2022 - Current
- Appointed lead umpire for the 2024 intramural softball season; saved Shaw AFB over $20,000 by coordinating 50+ games internally.
- Coordinated over 200 lodging and travel requests for deploying personnel; ensured 100% accuracy using DTS.
- Conducted monthly facility inspections; achieved 100% compliance and reduced corrective actions by 30%.
- Designed and led 20+ structured PT sessions, increasing unit fitness pass rates from 72% to 92%.
- Organized large-scale fitness events engaging 150+ participants, boosting morale.
- Supported budget planning and expense tracking for MWR programs, improving cost efficiency.
- Supervisor: Tahj Ross, +1 (910) 689-3432 | May contact: Yes
Services Specialist – MWR Operations
U.S. Air Force – Niger Air Base, Niamey, Niger
Niamey, Niger
12.2021 - 07.2022
- Managed MWR support for 500+ deployed personnel; organized 40+ morale events.
- Maintained inventory of MWR and lodging assets valued at $325K; ensured 100% accountability.
- Reduced downtime by 20% through effective scheduling and cross-unit coordination.
- Supervisor: Tahj Ross, +1 (910) 689-3432 | May contact: Yes
Missile Chef (Services Specialist, E-4)
U.S. Air Force – Minot AFB, ND 58705
Minot AFB, ND
03.2019 - 11.2021
- Delivered three daily meals to 15 Missile Alert Facilities, serving over 100 personnel.
- Managed food inventory supporting 6,000+ meals monthly; maintained zero food safety incidents.
- Performed 50+ preventive maintenance checks on equipment, ensuring continuous operations.
- Coordinated resupply missions; achieved 95% on-time delivery rate.
- Passed four unannounced health inspections with zero discrepancies.
- Supervisor: Tahj Ross, +1 (910) 689-3432 | May contact: Yes
Missile Chef (Services Specialist, E-4)
U.S. Air Force – Minot AFB, ND 58705
Minot AFB, ND
03.2019 - 01.2020
- Prepared and served balanced meals to deployed missile field personnel.
- Managed inventory rotation, equipment upkeep, and compliance with sanitation standards.
- Coordinated resupply logistics; ensured uninterrupted meal service to 15 field sites.
- Supervisor: Tahj Ross, +1 (910) 689-3432 | May contact: Yes
Education
Associate of Applied Science - Services Management
Community College of the Air Force
Skills
- AFMIS (Automated Food Management Information System)
- DTS (Defense Travel System)
- Microsoft Office Suite (Excel, Word, Outlook)
- SharePoint, myLearning, TBA, POS systems
- Inventory management, event planning, customer service, complaint resolution
Certification
- ServSafe Food Handler – Valid
- CPR & AED Certified – Valid
- MWR Operations & Fitness Course – Completed 2024
- Operational Risk Management (ORM) – Completed 2023
- Customer Service for Military Communities – Completed 2022
- DoD Travel Card Program Training – Completed 2021
Awards
Coined by MWR Superintendent for superior execution of Summer Fitness Challenge., Letter of Appreciation – MWR Director (Deployed Unit)., Named Top Performer during 2023 Unit Compliance Inspection., Commended by leadership for outstanding service during high-visibility events.
Community Service
Dorm Council Member – Advocated for quality-of-life improvements and engagement initiatives., Fitness Program Volunteer – Led morning PT circuits for 20+ squadron members., Bay Orderly Lead – Supervised sanitation inspections during monthly facility walk-throughs.
CUST
- U.S. Citizen
- Federal Status: Current federal employee (transitioning from active-duty military)
- Veterans' Preference: Not claiming
- Selective Service Registration: Not applicable
- Availability: August 1, 2025 (may be available earlier pending discharge paperwork)
- Relocation: Yes | Security Clearance: Eligible
- May contact supervisors: Yes
Timeline
Services Specialist (E-4)
U.S. Air Force – Shaw AFB, SC 29152
10.2022 - Current
Services Specialist – MWR Operations
U.S. Air Force – Niger Air Base, Niamey, Niger
12.2021 - 07.2022
Missile Chef (Services Specialist, E-4)
U.S. Air Force – Minot AFB, ND 58705
03.2019 - 11.2021
Missile Chef (Services Specialist, E-4)
U.S. Air Force – Minot AFB, ND 58705
03.2019 - 01.2020
Associate of Applied Science - Services Management
Community College of the Air Force