Summary
Overview
Work History
Education
Skills
Timeline
Generic

Treasa Smith

Beaumont

Summary

Customer service experience of eight years, with data entry skills.

Enjoy assisting others with a professional, positive attitude. Accumulating a 95% customer satisfaction rating, along with the ability to type 50 wpm.

Authorized to work in the U.S. for any employer.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Direct Interactions, Inc.
09.2021 - 05.2025
  • Unemployment claims
  • Inbound/outbound calling
  • Chat communication
  • Fraud management
  • Data entry

Customer Service

The Home Depot
11.2017 - 08.2021
  • Worked in sales
  • Communicated with customers over the phone
  • Entered customer information including to the computer
  • Received and filed online orders
  • Completed in-store purchases
  • Data entry
  • Handled in-store returns
  • Signed up customers for Service
  • Cleaned Departments daily
  • Customer Service
  • Data entry
  • Technical support
  • Fraud management

Call Center Representative

Gourmet Cupboard
09.2014 - 10.2017
  • Inbound/outbound calling
  • Ordering
  • Customer service
  • Data Entry
  • Scanning

Education

High School -

Hardin Jefferson High School
Sour Lake, TX

Skills

  • Documentation review
  • Retail (seven years)
  • HIPAA (three years)
  • Microsoft Office
  • Cold calling
  • Customer service representative (eight years)
  • Technical support
  • Microsoft Excel
  • Live chat (2 years), (5 years)
  • Call center experience: 4 years, 8 years
  • Inbound/outbound (3 years, 8 years)
  • Data entry (5 years), (8 years)
  • Technical support (eight years)
  • Data Entry

Timeline

Customer Service Representative

Direct Interactions, Inc.
09.2021 - 05.2025

Customer Service

The Home Depot
11.2017 - 08.2021

Call Center Representative

Gourmet Cupboard
09.2014 - 10.2017

High School -

Hardin Jefferson High School

Similar Profiles

CREATE PROFILE