Trease Hatter
Stuarts Draft,VA
Summary
Dedicated [Job Title] with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Proficient Deli Clerk brings remarkable knowledge of safe, healthy deli operations. Customer-focused approach to safe food assembly and delivery. CRM-centric approach to meeting customer demand.
Customer-oriented Deli Clerk with several years of hands-on experience preparing food for customers. Versed in safely operating deli equipment and pricing and packaging food items. Genuine and welcoming individual motivated to maintain customer satisfaction and contribute to business success.
Overview
26
26
years of professional experience
Work History
Deli Associate
Martins Grocery Store
Waynesboro, VA
06.2018 - 12.2022
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Followed recipes and customer requests to prepare meals.
- Documented and entered special orders for event catering and party trays.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
Server
Wafflehouse
Waynesboro, VA
08.2014 - 08.2017
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Stayed informed about daily specials, new menu items, promotions.
- Followed health safety guidelines when preparing and serving food products.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Server Hostess
Ryan's Steakhouse
Staunton, VA
05.2013 - 09.2016
- Cleaned tables and chairs to prepare dining area for next customers.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees on restaurant procedures and plating techniques.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
LYNNS PANCAKE HOUSE
Waynesboro, VA
03.1997 - 08.2010
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Uphold high standards of sanitation in accordance with health department regulations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained records of transactions made during shift as required by law or company policy.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma - culinary arts
Stuarts Draft High School
Stuarts Draft, VASkills
- Safe Food Handling Practices
- Inventory Rotation
- Cleanliness and Sanitation
- Register Operations
- Preparing Food Items
- Beverage Preparation
- Cleaning and Sanitizing
- Point of Sale Systems Familiarity
- Safe Food Handling
- Product Recommendations
- Workplace Safety
- Equipment Use
- Customer Engagement
- Sales Expertise
- Food preparation
- Inventory management
- Safety compliance
- Visual merchandising
- Customer relationship management
- Event catering coordination
- Quality assurance practices
- Time management
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Staff training
Timeline
Deli Associate
Martins Grocery Store
06.2018 - 12.2022
Server
Wafflehouse
08.2014 - 08.2017
Server Hostess
Ryan's Steakhouse
05.2013 - 09.2016
Server
LYNNS PANCAKE HOUSE
03.1997 - 08.2010
High School Diploma - culinary arts
Stuarts Draft High School