Dedicated Customer Success Professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Customer Success Specialist
Four Star Auto Body
02.2022 - Current
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Worked with insurance adjusters and assisted customers with filing insurance claims.
Cultivated customer loyalty, promoted repeat business, and improved sales.
Handled customer inquiries and suggestions courteously and professionally.
Provided primary customer support to internal and external customers.
Clarified customer issues and determined root cause of problems to resolve product or service complaints within 24 hours.