Lawanna Samuel-Sherrod
Clinton Twp,MI
Summary
Meticulous and reliable Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Experienced in coordinating documents, reports and records, handling correspondence and managing orders and deliveries. Skilled in oral and written communication, team collaborator, and relationship-building.
Overview
23
23
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT II
Henry Ford Health System
Detroit, MI
10.2000 - Current
- Oversee appointment and surgical scheduling and calendar maintenance for 5 surgeons
- Support 5 surgeons and over 30 cardiac clinical staff by handling day-to-day needs and special projects with good multitasking and research skills
- Answer over 35-50 incoming calls and directs messages to the correct party
- Inquire with physicians to clarify ambiguous billing codes
- Verify complete file information and documentation to substantiate billing code assignment
- Verify coverage with insurers, file required forms, and submit paperwork to obtain timely payments
- Translate health care services into coded medical claims for submittal to insurers
- Work with medical coders to review clinical statements and assigned standard codes using CPT, ICD-10-CM or HCPCS Level II system.
Patient Safety Attendant
Henry Ford Health
Detroit, MI
03.2022 - 01.2023
- Monitored patient safety and ensured compliance with hospital policies and procedures.
- Provided emotional support to patients during times of distress or confusion due to illness or injury.
- Reported any incidents involving slips, trips, falls, other accidents immediately upon observation.
- Ensured that all necessary information was documented accurately in order to maintain accurate records regarding patient safety incidents.
- Observed patient behavior for signs of anxiety or agitation which may lead to unsafe behaviors.
- Adhered strictly to all confidentiality requirements concerning patient information.
Direct Care Professional
Jarc
West Bloomfield, MI
09.2018 - 06.2019
- Assisted clients in developing daily living skills, such as hygiene, cooking, and laundry.
- Monitored client behavior and documented any changes in condition or attitude.
- Transported clients to medical appointments and other activities as needed.
- Maintained accurate records of client care services provided according to agency standards.
- Performed household tasks, such as light housekeeping, meal preparation, grocery shopping.
- Established positive relationships with clients through active listening and empathy.
Education
CERTIFIED PROFESSIONAL CODING LICENSE -
AAPC-American Academy of Professional Coders
10.2020
PROFESSIONAL CODING CERTIFICATE - MEDICAL CODING -
CM Coding LLC
11.2019
CERTIFIED PROFESSIONAL CODING CERTIFICATE - MEDICAL CODING -
Macomb Community College
04.2018
Skills
- Administrative Support
- Healthcare Compliance & Ethics
- Document Management
- File Organization
- Team Player
- Multi-Line Telephone Systems
- Epic Trained
- MS Office (Excel, Word and PowerPoint)
- HIPAA Compliant
- Patient Care
- Medical Terminology
Timeline
Patient Safety Attendant
Henry Ford Health
03.2022 - 01.2023
Direct Care Professional
Jarc
09.2018 - 06.2019
ADMINISTRATIVE ASSISTANT II
Henry Ford Health System
10.2000 - Current
CERTIFIED PROFESSIONAL CODING LICENSE -
AAPC-American Academy of Professional Coders
PROFESSIONAL CODING CERTIFICATE - MEDICAL CODING -
CM Coding LLC
CERTIFIED PROFESSIONAL CODING CERTIFICATE - MEDICAL CODING -
Macomb Community College