Trei Wheat
T-Mobile
Midland,US
8
years of professional experience
Dynamic retail sales professional with a proven track record of achieving top 20% performance nationally. Skilled in building strong client relationships, enhancing customer satisfaction, and adept at upselling techniques to drive revenue growth. Demonstrates exceptional adaptability and teamwork in fast-paced environments while consistently meeting changing demands. Eager to leverage my marketing education and extensive communication skills to elevate sales performance and contribute to team success.
Work History
Sales Expert/Assistant Manager
2 Years 8 Months- Cultivated and sustained solid connections with clients to boost customer satisfaction.
- Ranked among top 20% nationwide consistently across all quarters.
- Assisted with administrative responsibilities to enhance overall team productivity.
- Adapted to a dynamic environment to address evolving demands.
- Highly motivated and eager to expand knowledge and elevate sales experience.
- Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
- Mentored junior staff members on best practices in optical retail sales, customer service, and technical processes.
- Developed and executed sales strategies to exceed monthly targets.
- Mentored and trained junior sales representatives to enhance team performance and achieve targets.
- Monitored sales performance metrics to ensure alignment with organizational goals and objectives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Customer Service/sales
2 Years 6 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Utilized critical thinking skills to deconstruct issues, evaluate potential solutions, and drive informed decision-making.
Customer Service/sales
1 Year 10 Months- Provided professional services and support in a dynamic work environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate - Business Administration And Management
Skills
Active Listening
Feedback Reception
Goal Orientation
Negotiation Skills
Problem Solving
Adaptability
Communication Skills
Team Collaboration
Upselling Techniques
Inventory Management
Product Knowledge
Customer Relationship Management
Sales Strategy
Lead qualification
Objection handling
Customer service
Timeline
Sales Expert/Assistant Manager
T-Mobile
11.2023 - 07.2026Read More
Customer Service/sales
Home Depot
01.2021 - 07.2023Read More
Customer Service/sales
Old Navy, Gap
10.2018 - 08.2020Read More
Midland college
Associate from Business Administration And Management
Read More