Tremaine Gibson
Houston,TX
Summary
Purpose-driven and strategic executive with 13+ years of progressive leadership experience spanning hospital operations, culture transformation, and enterprise performance. Known for uniting teams through vision, empathy, and accountability to create high-performing, values-aligned organizations. Adept at leading multimillion-dollar initiatives, building engaged cultures, and developing future leaders while ensuring sustainable growth and operational excellence.
Overview
14
14
years of professional experience
Work History
Vice President of Operations
HCA Houston Healthcare Northwest Hospital
01.2021 - Current
- Executive oversight of 9 direct reports & 400+ FTEs incl. Neurosciences service line, 24-bed Inpatient Rehab, Phys./Occ./Speech Therapy, Lab/Pathology/Phlebotomy, Plant Operations, Dietary, EVS, CT, MRI, X-ray, Nuclear Medicine, Ultrasound, Transport, Security, PBX, Emergency Preparedness
- 2024 & 2021 Joint Commission accreditation survey w/no major findings in Life Safety/Env of Care
- Inpatient Rehab contributed to $14M of hospital’s net revenue in 2024 vs $12.4M in 2023
- 45% increase in Neurosciences service line contribution margin from 2024 to 2025 to $12M
- 23% YOY increase in CT scans, 28% YOY increase in MRI scans vs PY
- Savings of loss linen charges of $180K annualized via Linen Utilization Mgmt. program
- Led launch of two Free-Standing Emergency Department sites; $8M EBIDTA and 1,5000+ visits per month
- Directed $130+ million in capital improvements including NICU/L&D expansion, Hybrid/Neuro/Outpatient ORs, Single & Biplane Cath Lab, Freestanding ERs, X-ray & CT replacements/upgrades, generators, cooling towers, boilers, elevator modernization, HVAC, helipad/parking lots, camera systems, wayfinding, etc.
- Ushered 107% increase outpatient diagnostic imaging revenue via implementation of a high-touch referral program to improve care coordination, patient & physician satisfaction and market share growth
- 2021, 2023, and 2024 Modern Healthcare Best Places to Work – ranked #29 and #65 out of 75 organizations
- 2022 Employee Engagement Index – Operations, 86 (hospital – 81, company avg. – 76)
- 2023 Employee Engagement Index – Operations, 89 (hospital – 85, company avg. – 76)
- Serve as Chief Staffing Officer and Co-Ethics & Compliance Officer (1400+ employees; 600+ providers)
- Partner with nursing & ancillary leadership on patient experience initiatives in pursuit of the 75th percentile
- 423-bed hospital: Level II Trauma, Level III NICU, Comprehensive Stroke/Chest Pain Center, Magnet-designated
Assistant Administrator
HCA Houston Healthcare Northwest Hospital
05.2019 - 01.2021
- Executive oversight & support of 4 direct reports & 180+ FTEs including a 24-bed Inpatient Rehab Unit, Physical/Occupational/Speech Therapy, Radiology, Laboratory/Pathology, Plant Operations, Biomed, Security, Communications, Valet departments
- 42% YOY growth in Inpatient Rehab admissions with consistent top-decile patient experience scores
- Institution of new flow cytometry service line, specimen tracking system & blood bank archive
- 0% blood contamination rate in May 2020
- Successful migration of 45-year Breast Center operation to Solis Mammography
- Served as interim director/manager of Plant Operations department during leadership search
- Served as Co-Ethics & Compliance Officer to support 1,300 employees & 600 providers
- Partnered with nursing leadership on patient experience initiatives in pursuit of the 75th percentile
- Q3 2019: 14th %ile Q4 2019: 22nd %ile Q1 2020: 46th %ile Q2 2020: 48th %ile
- Operationalized COVID-19 screening stations and schedules, security measures & marketing collateral
- Achieved 90th percentile in all departments on Ancillary Services Satisfaction survey
- Led the facility rebranding campaign efforts through campus interior/exterior signage modernization
- 423-bed hospital: Level II Trauma, Level III NICU, Comprehensive Stroke/Chest Pain Center, Magnet-designated
Executive Resident
HCA Houston Healthcare Northwest Hospital
06.2018 - 05.2019
- Led implementation & management of PolicyStat program, converging 2000+ policies online
- Led analysis & optimization of Valet services via 17% FTE reduction
- Collaborated with nursing leadership to execute AHRQ Culture of Safety component of the HCA Clinical Safety Improvement Program (CSIP)
- Facilitate patient experience initiatives via partnerships with department leaders to reach 75th percentile
- Q3 2018: 22nd %ile Q4 2018: 34th %ile Q1 2019: 46th %ile Q2 2019: 63rd %ile
- Refined facility’s online physician referral panel with active medical staff of 550 providers
- Led Gulf Coast Division’s rebranding campaign of rebadging 30,000 employees
- 423-bed hospital: Level II Trauma, Level III NICU, Comprehensive Stroke/Chest Pain Center, Magnet-designated
Human Resources Business Partner
HCA Houston Healthcare Pearland Hospital
07.2017 - 05.2018
- Oversaw the administration of payroll for 326 employees including referral bonuses & tuition reimbursement
- Managed employee licensures/certifications/competencies to maintain compliance per CMS standards
- Managed the recruitment onboarding program of all new employees & internal transfers
- Facility grant leader of the HCA Hope Fund, an employee-run/employee-supported 501(c)3 charity
- $7.4 million campaign in 2017
- Assisted in allocation of $30,000 in Hurricane Harvey disaster recovery resources to hospital staff
- Employee engagement favorability score of 86% in 2017
- Contributed to a 7.5% reduction in staff turnover (9% reduction in RN turnover)
- 49-bed acute care hospital: Level IV Trauma, Chest Pain and Primary Stroke Center
Facility Administrator
DaVita Kidney Care – Lake Jackson
11.2016 - 07.2017
- Directed facility operations, clinical outcomes, and financial performance of a 24-chair clinic through managing a census of 89 patients, 21 FTEs, and 14,000+ annual treatments
- Led reduction of clinic’s labor/productivity hours by 91%
- Directed reduction of Central Venous Catheter rate from 22% to 14%
- Reduced missed treatments rate from 13% to 5.5%
- Improved employee engagement scores from 64% (2016) to 89% (2017)
- Led the resumption of new patient admissions from a previous state corrective action plan
- 24-Chair Acute Peritoneal Dialysis Clinic
Administrative Resident
HCA Houston Healthcare Clear Lake Hospital
01.2015 - 06.2016
- Co-led Texas Joint Commission and HCA’s QRS regulatory review program (Environment of Care, Life Safety, Plant Operations, Food & Nutrition Services, Environmental Services, and HR standards)
- President & facilitator of the Employee Advisory Group
- New hospital-wide comprehensive recycling program employed. 1st year totals: cans/bottles/magazines/etc. – 708,920 lbs; batteries, light bulbs & ballasts – 16,761 lbs
- Exterior & interior parking lot signage system implemented to improve visitor wayfinding
- Partnered with nursing to implement service excellence initiatives: AIDET, Skills Lab, Press Ganey reporting
- Produced 80+ intranet video vlogs as a communication channel for the internal education of 1,900 employees
- 523-bed full service hospital: Level II Trauma, Pediatric ER, Level III NICU, Heart Tower, Comp. Stroke/Chest Pain Ctr
Throughput Coordinator/Assistant Manager
HCA Houston Healthcare Clear Lake Hospital
03.2014 - 12.2014
- Pioneered a new mid-shift discharge team and interdepartmental saturation plan
- Yielded an 18% decrease in dirty bed TAT and a 14% decrease in ED holds within 30 days
- Introduced daily and weekly variance reports for nursing directors to identify and reduce holding barriers
- Managed the cleanliness operations of new, 154,000 square ft. Main Tower
- Participated in the systematic review and improvement of data collection tools, data refinery, and utilization of the Meditech throughput management system
Environmental Services Lead Technician
HCA Houston Healthcare Clear Lake Hospital
05.2012 - 03.2014
- Led daily cleanliness operations and productive output of 28 reporting technicians
- Collaborated with Nursing to improve patient throughput via EVS responsiveness and turnaround times
Administrative Intern
HCA Houston Healthcare Clear Lake Hospital
06.2013 - 08.2013
- Shadowed Administrators-On-Site for a healthier understanding of hospital operations, specifically Patient Throughput workflow processes in the Emergency Department and Direct Admitting System for Hospitalists
- Reported to the Senior Leadership Team to discuss observations and presented strategic solutions to improve Patient Throughput and Experience. Led to the emergence of two Discharge Express units for processing and completion of discharge protocol which accelerates throughput and reduces ED holds
Environmental Services Technician
HCA Houston Healthcare Clear Lake Hospital
04.2012 - 05.2012
- Engaged with patients to provide a positive presence and assist with housekeeping needs, while exercising the 7-step cleaning process to ensure the cleanliness and safety of patient and non-patient care areas
Education
Master of Healthcare Administration, MHA -
University of Houston
Houston, TX01.2014
Bachelor of Science - Psychology
Texas A&M University
College Station, TX01.2011
Skills
- Transformational Leadership
- Culture & Engagement
- Operational Excellence
- Change Management
- Achiever
- Connectedness
- Responsibility
- Belief
- Input
Leadership Legacy Statement
Humbly serve and empower others through unity
Community Affiliations
- National Association of Healthcare Executives, 2012, present
- National Association of Healthcare Executives, Houston Advisory Board, 2023, present
- Rolgom Court Townhomes, Board of Directors, 2018, present
- Kingdom Family Ministry, Board Member, 2023, 2024
- Christian Tabernacle/Inspire Church Houston Member/Mentor, 2004, present
Professional References
- Augusto Sepulveda, MD, MPH, FACP, Chief Medical Officer, HCA Houston Healthcare Kingwood, Augusto.Sepulveda@hcahealthcare.com
- Glenn Morgan, MD, Vice Chair – Board of Trustees, HCA Houston Healthcare Northwest, glennmorgan504@gmail.com
- Jyric Sims, Ph.D., FACHE, Division President, HCA West Florida Division, Jyric.Sims@medicalcityhealth.com
- Tom Holt, Chief Financial Officer, HCA Houston Healthcare Northwest, Tom.Holt@hcahealthcare.com
- Trent Fulin, Chief Executive Officer, Houston Methodist Cypress Hospital, TFulin@houstonmethodist.org
- Tricia McGusty, Chief Operating Officer, HCA Houston Healthcare Northwest, Tricia.Mcgusty@hcahealthcare.com
Personal Information
Title: Vice President of Operations
Leadership Style
- Visionary
- Strategic
- Servant
- Collaborative
Professional Development
- American College of Healthcare Executives (ACHE), 01/2013, present
- National Association of Health Service Executives (NAHSE), 01/2012, present
- Speaker – NAHSE Houston 2nd Annual Men’s Leadership Conference, 2022
- N.A.H.S.E. Houston Chapter Community Engagement Committee, 2022, 2023
- N.A.H.S.E. Houston Chapter Senior Advisory Board, 2024, present
Timeline
Vice President of Operations
HCA Houston Healthcare Northwest Hospital
01.2021 - Current
Assistant Administrator
HCA Houston Healthcare Northwest Hospital
05.2019 - 01.2021
Executive Resident
HCA Houston Healthcare Northwest Hospital
06.2018 - 05.2019
Human Resources Business Partner
HCA Houston Healthcare Pearland Hospital
07.2017 - 05.2018
Facility Administrator
DaVita Kidney Care – Lake Jackson
11.2016 - 07.2017
Administrative Resident
HCA Houston Healthcare Clear Lake Hospital
01.2015 - 06.2016
Throughput Coordinator/Assistant Manager
HCA Houston Healthcare Clear Lake Hospital
03.2014 - 12.2014
Administrative Intern
HCA Houston Healthcare Clear Lake Hospital
06.2013 - 08.2013
Environmental Services Lead Technician
HCA Houston Healthcare Clear Lake Hospital
05.2012 - 03.2014
Environmental Services Technician
HCA Houston Healthcare Clear Lake Hospital
04.2012 - 05.2012
Master of Healthcare Administration, MHA -
University of Houston
Bachelor of Science - Psychology
Texas A&M University