Tremaine Lomax

• Remained composed and calm in fast-paced, stressful, and constantly changing environments to achieve desired results in a live setting.
• Made sure that issues were being resolved in the background.
• Worked through technical issues participants had.
• Kept up with updates on the software being used to provide the best experience possible.
• Worked and communicated to adjust and change if something wasn't going as planned.
• Worked for 3-8 consecutive hours on a computer.

The descriptions of this are the same as my job at Arbinger Institute listed above.

• Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
• Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Managed a wait time of up to 120 minutes with no issues.