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Accomplished Area Manager with a proven track record with over 10 years experience. Personable and organized with talent for managing operations and delivering exceptional customer service. Knowledge of inventory management and sales techniques, coupled with strong communication skills. Focused on enhancing customer satisfaction and driving sales performance.

I am a driven leader with a track record of success in optimizing concession operations. With five years of hospitality experience, i am adept at enhancing customer satisfaction, relationship building and ensuring workplace efficiency. Additionally, with one year of management experience i have a keen eye for performance metrics, customer feedback, team dynamics and adaptability.

Seasoned hospitality worker with fifteen years of experience in food service, management, consultation and branding. I have made restaurants a passion, bars and hobby, and events. People are my passion. The fast pace of New York City imparted both wisdom and confidence which I hope to bring to this new opportunity. Experiences abroad have made me a more dynamic and responsive leader and team member. As a passionate traveler and foodie, I strive to operate My passion for food, beverage, travel, and most importantly, hotels, will make me an excellent addition to the Marriott Team at Wentworth by the Sea. To Whom It May Concern: Both highly motivated & personable, I am an experienced service-industry professional interested in becoming a member of your New project in Soho. Being involved in the hospitality business for the past four years has instilled in me a passion for providing highly specialized service. I understand the importance of pleasing every customer and consistently providing outgoing & attentive service. I aim to make genuine connections and provide the efficient attention needed to inspire returning clients. Recent travels to South Africa, Sri Lanka, and Europe have taught me strong cross-culture communication skills. Backpacking, especially in fundamentally different Asiatic and African cultures, fosters the skills of leadership, flexibility, and communication; which are well suited to working in Manhattan’s multi-cultural and fast-paced environment. The experience I gained from working in a well-known Soho vodka lounge has honed my ability to please the most high-maintenance of New York foodies. My abilities & experience as a server, paired with my genuine appreciation of culture, people, and performance would make me an excellent addition to your team.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also Experienced with Luxury Retail and Hospitality over 10 years with a strong reputation for resolving problems, and CRM.

Tremayne Willis

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Concession Manager

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Concession Manager

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