Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tremeka Waters

Summary

Committed and hardworking [cashier,cafeteria manager, and customer service rep] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Collaborative Cafeteria Manager with 2 years of experience supervising all aspects of food service operations, including equipment preparation, employee supervision and inventory management. Hardworking and responsible individual certified in Servsafe. Expertise in maintaining administrative records and training personnel in operational procedures. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Cashier

Walmart
05.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Cafeteria Manager

Onslow County Schools
08.2018 - 07.2021
  • Cleaned and sanitized surfaces, tools and equipment.
  • Served food according to temperature, safety and presentation guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients and leftovers.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
  • Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Customer Service Representative

Concentrix
06.2017 - 06.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.

Education

High School Diploma -

Southwest High School
Jacksonville, NC
05.2003

Skills

  • Safety Methods
  • Time Management
  • Table Setting Knowledge
  • Customer Interaction
  • Identification Checks
  • Heavy Lifting
  • Bagging Items
  • Cash Handling
  • Cleaning
  • Preparing Food Items
  • Preparation of Appeals
  • Workplace Safety
  • Food Safety Standards
  • Loading and Unloading
  • Till Counting
  • Verbal and Written Communication

Timeline

Cashier

Walmart
05.2023 - Current

Cafeteria Manager

Onslow County Schools
08.2018 - 07.2021

Customer Service Representative

Concentrix
06.2017 - 06.2018

High School Diploma -

Southwest High School

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Tremeka Waters