Tremiah Howard
Summary
Highly skilled and experienced customer service representative with a strong understanding of the skills and abilities necessary for success. Exceptional task prioritization and delivery of top-notch customer service. Utilizing extensive training and experience to embrace new professional challenges. Committed Brand Ambassador driving awareness and promoting market growth. Proficient in researching, hosting, and coordinating marketing events, as well as assisting customers in finding desirable products to boost sales. Detail-oriented team player with excellent organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker eager to secure an entry-level Data Analysis position, ready to contribute to the team's achievement of company goals.
Overview
12
12
years of professional experience
Work History
Brand Ambassador
Ralph Lauren
02.2024 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Material Handler
McKesson
10.2018 - 07.2023
- Performed the physical tasks involved in shipping, receiving, storing, and distributing medical products at McKesson's National Redistribution Facility (NRDC)
- Worked with RF Scanning equipment to maintain records of merchandise shipped
- Used equipment including, but not limited to, forklifts and handheld tools in a warehouse environment while maintaining the highest level of productivity and accuracy.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Assembler
Electrolux
07.2015 - 10.2018
- Utilized hands and various handheld tools to assemble completed functional units
- Maintained a safe and clean working environment in my department.
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Followed outlined specifications to implement assembly plans.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
Front Desk Receptionist
Greenfield Assisted Living
02.2013 - 07.2015
- Answered patients' calls and determined how to help and treat them.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
IT Technician
Excel Zimmer
05.2012 - 02.2013
- Saved the company money with high inventory finds and audits.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Education
Associate of Applied Science (AAS) in Cybersecurity Technology - Cybersecurity
Northwest Mississippi Community College
Southaven, MS05.2025
Certification - Medical Assisting
Concorde Career College
Memphis, TN03.2014
Skills
- Windows
- Linux
- MacOS
- Python
- SQL
- Exceptional communication
- Customer Service
- Effective Networking Abilities
- Attention to Detail
- Adaptable Personality
- Goal-oriented mindset
- Strategic planning capabilities
Hobbies and Interests
Cybersecurity
Timeline
Brand Ambassador
Ralph Lauren
02.2024 - Current
Material Handler
McKesson
10.2018 - 07.2023
Assembler
Electrolux
07.2015 - 10.2018
Front Desk Receptionist
Greenfield Assisted Living
02.2013 - 07.2015
IT Technician
Excel Zimmer
05.2012 - 02.2013
Associate of Applied Science (AAS) in Cybersecurity Technology - Cybersecurity
Northwest Mississippi Community College
Certification - Medical Assisting
Concorde Career College
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