TRENE’ HARRIS
Brooklyn,NY
Summary
An organized and motivated individual, eager to use time management and organizational skills across diverse settings to enhance abilities while contributing to company growth.
Overview
8
8
years of post-secondary education
10
10
years of professional experience
Work History
Eligibility Specialist III
HRA (The City of New York)
08.2023 - 09.2026
- Interviewed clients and processed casework efficiently, facilitating referrals for health, social, and employment services. Determined eligibility of applicants and recipients for public assistance programs through interactive interviews and thorough fact gathering. Maintained up-to-date knowledge of program regulations and procedures to ensure compliance and informed decision-making. Software literacy, attention to small detail, and record keeping are important for everyday workload. Responsibilities also include working independently and handling several tasks simultaneously.
- Evaluated applications for public assistance eligibility and compliance during thorough reviews.
- Managed documentation for benefits programs utilizing agency-specific software systems to ensure accuracy.
- Facilitated interviews to collect relevant information from applicants and confirm data accuracy.
Caseworker
Brooklyn Community Services
09.2022 - 08.2023
- Supported individuals experiencing homelessness by assessing needs, connecting to resources, and facilitating pathways to stability. Delivered immediate support to clients in crisis, addressing emotional, financial, and safety-related issues. Assisted with emergency shelter placement while maintaining accurate, confidential case records to ensure effective service delivery.
- Assisted clients in navigating social services and securing community resources.
- Guided clients through social services to access necessary community resources.
- Coordinated with multidisciplinary teams to provide holistic support for clients.
Behavioral Specialist
Manhattan Star Academy
11.2021 - 08.2022
- Assisted students with special needs, managed aggressive or disruptive behavior, addressed behavioral challenges physically and emotionally, and facilitated social interventions in the classroom.
- Conducted behavioral assessments to identify triggers and interventions.
- Collaborated with teachers to develop and implement effective classroom management strategies.
- Conducted behavioral assessments to identify triggers and tailored interventions.
Head Teacher
Kinder-prep Academy
08.2019 - 08.2021
- Developed engaging lesson plans to enhance student learning experiences.
- Delivered lessons to children across all subjects, focusing on academic and social development.
- Mentored staff to improve teaching methods and classroom management strategies.
- Collaborated with parents to discuss student progress and address concerns.
- Developed engaging lesson plans aligned with curriculum standards.
- Supervised classroom activities to ensure a positive learning environment.
- Collaborated with staff to implement innovative educational strategies.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Implemented hands-on, play-based strategies for experiential learning.
Teacher
Women in Need DV Shelter
03.2017 - 06.2019
- Developed lesson plans tailored to diverse learning needs of residents.
- Coordinated educational resources and materials for effective learning.
- Provided emotional and academic support for children and adults with and without disabilities, fostering a nurturing learning environment. My clients ranged between the ages of 2 months old to 21 years old. Delivered life coaching, implemented safety guidelines, ensured software proficiency, and facilitated academic enrichment to enhance learning experiences. The responsibilities were a mix of administrative tasks, educational enrichment, and social emotional advancement.
- Organized educational materials for effective learning sessions. and materials for effective learning.
Education
Bachelor of Arts - English
Hunter College
New York, NY 01.2020 - 01.2023
Associate of Arts - English
Borough of Manhattan Community College
New York, NY 09.2013 - 01.2019
Skills
- Eligibility determination
- Client interviewing
- Regulatory compliance
- Case management
- Public assistance
- Data analysis
- Records management
- Crisis Management
- Time Management
- Leadership
- Community Outreach
- Advocacy and counseling
Timeline
Eligibility Specialist III
HRA (The City of New York)
08.2023 - 09.2026
Caseworker
Brooklyn Community Services
09.2022 - 08.2023
Behavioral Specialist
Manhattan Star Academy
11.2021 - 08.2022
Bachelor of Arts - English
Hunter College
01.2020 - 01.2023
Head Teacher
Kinder-prep Academy
08.2019 - 08.2021
Teacher
Women in Need DV Shelter
03.2017 - 06.2019
Associate of Arts - English
Borough of Manhattan Community College
09.2013 - 01.2019