Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Treneal Banks

Operations Leader
Gilbert,az

Summary

Professional Summary Reliable Leader successful at overseeing daily business activities, improving overall business functions, training heads of departments, managing budgets, developing strategic plans, creating policies, and communicating business goals. Experienced working collaboratively with executive management, location management, and staff to ensure the functions of the business and service.

Overview

10
10
years of professional experience

Work History

Training Manager

Interface Engineering
Scottsdale, AZ
09.2023 - Current
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Communicated all learning and performance objectives, schedules, and training assessments to upper management.
  • Collaborated with other departments to align training programs with organizational goals and objectives.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Coordinated technical training and personal development classes for staff members.

Communications Specialist

United States Marine Corps Recruiting Command
San Diego, CA
08.2013 - Current
  • Trained, supervised and organized over 30 Marines and personnel.
  • Enforced technical and tactical training standards to accomplish unit mission objectives.
  • Managed over $2,100,000. worth of equipment during garrison and deployment operations.
  • Conducted personal and professional counseling, routine inspections and physical fitness tests.
  • Implemented necessary safety practices, proper firing commands and proper ammunition handling.

Area Manager of Operations

Priority Fulfillment Services
Las Vegas, NV
04.2022 - 10.2022
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Warehouse Manager

Hello Fresh
Phoenix, AZ
10.2021 - 03.2022
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Developed safety programs to protect workers and reduce injuries.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.

Area Manager of Logistics

DHL eCommerce
Whittier, CA
09.2020 - 10.2021
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Monitored logistics performance and identified improvement opportunities.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Coordinated dispatching of 15 drivers to accomplish daily delivery requirements.

Amazon - Area Manager

Amazon
Coppell, TX
12.2017 - 04.2020
  • Manages performance and behavior of associates support through Effective 1:1 meetings, coaching, and mentor-ship
  • Implemented performance goals, monitors and evaluates against Pre-set goals implementing action plans to resolve performance barriers as needed
  • Ensures that associates have a clear understanding of the Performance and behavior criteria and how it impacts program performance and the downstream experience
  • Participates in daily Gemba/Kaizen events to identify and implement process Improvement change initiatives
  • Partners with Operations Manager to execute daily staffing plans, Identifies and reports significant volume and capacity changes, making just-in-time adjustments to ensure staffing requirements are met to achieve service levels goals

Education

Bachelor of Arts - Communications

California State University - San Bernardino
San Bernardino, CA
2016

Skills

  • Lean Manufacturing
  • Continuous Improvement Projects
  • Sentai Pinpoint
  • Supply Chain Distribution
  • Web-Based Logistics Information Systems
  • Customer and Vendor Relations
  • Reducing Waste
  • Organizational Efficiency
  • Employee Performance Reviews
  • Lean Six Sigma
  • Outstanding Communication Skills
  • Departmental Operations
  • Performance Metric
  • Corrective Actions
  • Incident Response

Affiliations

  • Member, California State San Bernardino Debate Team, 2014 to 2016
  • Member, California State San Bernardino Model Arab League, 2014 to 2016
  • Member, California State San Bernardino Model United Nations, 2014 to 2016

Accomplishments

  • Increased SMP revenue by $35,000 by developing a new acquisition strategy involving email, network display and select lead generation
  • Promoted from Marketing Clerk to Marketing Officer in 2 Years
  • Led communication team in 2012 at Marine Wing Support Squadron 473 when it was awarded “Best Place to Work.”
  • Recipient of the Most Valuable Chair Award from the Model United Nations Team in March, 2015
  • Led department of 34 staff across 3 countries during a major corporate restructuring campaign while overseas

Timeline

Training Manager

Interface Engineering
09.2023 - Current

Area Manager of Operations

Priority Fulfillment Services
04.2022 - 10.2022

Warehouse Manager

Hello Fresh
10.2021 - 03.2022

Area Manager of Logistics

DHL eCommerce
09.2020 - 10.2021

Amazon - Area Manager

Amazon
12.2017 - 04.2020

Communications Specialist

United States Marine Corps Recruiting Command
08.2013 - Current

Bachelor of Arts - Communications

California State University - San Bernardino

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Treneal BanksOperations Leader