Trenell Butterfly

Retrieved messages and routed them to proper personnel.

Answered incoming telephone calls, identified caller needs, and forwarded calls to proper personnel or department.

Recorded and delivered messages, or transferred calls to available personnel.

Answered questions about organization and provided address, directions, and other information.

Welcomed on-site visitors, identified business purpose, and announced visitors to proper personnel.

Monitored visitor access and issued passes when required.

Updated appointment calendars.

Maintained fax machines, assisted users, sent fax documents, and retrieved and routed incoming faxes.

Performed low-level maintenance on copy and fax equipment.

Created and printed fax cover sheets, memos, correspondence, reports, and other documents when needed. Managed administrative meeting minutes and distributed copies to staff.

Handled additional clerical duties as needed, including filing, photocopying, collating, and typing minutes and letters.

• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Restocked shelves with merchandise to maintain inventory levels.
• Checked product prices for accuracy and consistency with inventory records.
• Lifted and transported 50 lb bags of feed to designated areas for customer access.