
Proven track record in enhancing customer satisfaction and sales revenue at Digicel through exceptional service and strategic upselling. Skilled in customer service and critical thinking, adept at problem-solving and active listening. Trained peers, ensuring accurate transaction processing, demonstrating a results-driven approach with a focus on significant achievements.
*Enhanced customer satifaction by promptly addressing concerns and providing accurate
information.
*Processed customer service orders promptly to increase customer satisfaction.
*Trained new Customer service representatives on company policies,procedures and best practices.
*Ensure all credit and debit transaction are balanced for the current day.
Reference1-Toni-ann Scott
Scotttoniann@yahoo.com
Coworker/friend
1480-747-1412
Reference2-Emari Howe
rileyhowe2027@gmail.com
Supervisor
1617-433-0494
Reference3-Pebbles diaz
Coworker/My trainee
781-853-1757