Trenice Mcleod

*Enhanced customer satifaction by promptly addressing concerns and providing accurate

information.

*Processed customer service orders promptly to increase customer satisfaction.

*Trained new Customer service representatives on company policies,procedures and best practices.

*Ensure all credit and debit transaction are balanced for the current day.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.