Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Trenity Moore

Marietta,GA

Summary

Looking for opportunities for advancement and growth to secure a position with a well-established organization with a stable environment that will lead to a lasting relationship that enables me to make a positive contribution to the organization. Authorized to work in the US for any employer

Skilled worker committed to outstanding experiences and customer satisfaction. Always maintains highly professional and polished attitude and appearance to match tone for event.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Customer Service and Sales Associate

Walmart
Spring Lake, NC
07.2019 - Current

Providing high-quality service to a diverse customer base, assisting with product selection, inquiries, and purchases.

Resolving customer complaints in a professional manner, improving customer satisfaction by 20%.

Processed transactions using point-of-sale (POS) systems and ensured accurate cash handling.

Maintaining product displays and assisted in inventory management.

Collaborating with team members to ensure a clean, organized, and welcoming store environment.

Banquet Server

K PARTNERS HOSPITALITY
Fayetteville, NC
02.2019 - 08.2019
  • Provide prompt service, check on guests, following directions, team building, maintain a friendly and positive attitude
  • Maintain a neat appearance and be attentive to guest throughout events

Education

High school diploma -

Triton High School
Erwin, NC

Skills

  • Excellent verbal and written communication
  • Active listening and empathy
  • Conflict resolution
  • Customer Relationship Management (CRM) software
  • Time management and multitasking
  • Strong attention to detail
  • Problem-solving and troubleshooting
  • Team collaboration and support
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook

Assessments

  • Verbal Communication — Proficient December2018 Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
  • Written Communication — Familiar December2018 Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar
  • Food Service: Problem-Solving Skills — Proficient December2018 Measures a candidate's ability to use logical approaches when solving problems in a restaurant context. Full results: Proficient
  • English Communication Skills: Typing — Familiar January2020 Transcribing text using a standard keyboard Full results: Familiar
  • Customer Focus & Orientation — Proficient January2020 Responding to customer situations with sensitivity Full results: Proficient
  • Retail Customer Service — Proficient January2020 Comprehending and responding to retail customer needs. Full results: Proficient
  • Retail Skills: Shelf Stocking — Proficient January2020 Receiving and storing merchandise or product. Full results: Proficient
  • Call center customer service — Proficient March2022 Demonstrating customer service skills in a call center setting Full results: Proficient
  • Sales skills — Proficient March2022 Influencing and negotiating with customers Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Customer Service and Sales Associate

Walmart
07.2019 - Current

Banquet Server

K PARTNERS HOSPITALITY
02.2019 - 08.2019

High school diploma -

Triton High School

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Trenity Moore