Overview
Work History
Education
Skills
Timeline
Generic

Trent Adams

Ontario,CA

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Villiage Capital Investment
Herderson NV
01.2025 - 05.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Shipping 1

Mandarin Adhesive Group
Las Vegas, NV
01.2023 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Forklift Operator

Arvato Bertelsmann
Ontario, CA
06.2019 - 01.2023
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Education

High School Diploma - General Studies

Crenshaw High
Los Angeles, CA
02.2000

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Villiage Capital Investment
01.2025 - 05.2025

Shipping 1

Mandarin Adhesive Group
01.2023 - 10.2024

Forklift Operator

Arvato Bertelsmann
06.2019 - 01.2023

High School Diploma - General Studies

Crenshaw High
Trent Adams