Trent Ao
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
1
1
year of professional experience
Work History
Team Lead
Panera Bread
08.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Directed and supervised team of 7 engaged in service and quality development.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
Dishwasher
The Woods
09.2022 - 02.2023
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Washed dishes and assisted in bussing tables.
Education
Bachelor of Arts - Journalism/Pre-Law
Louisiana State University And A&M College
Baton Rouge, LA05.2027
High School Diploma -
Berkeley Springs High School
Berkeley Springs, WV05.2023
Skills
- Complaint Resolution
- Quality Control
- Workplace Safety
- Team Supervision
- Cash Handling
- Problem-Solving
- Conflict Resolution
- Safety
- Staff Training
Timeline
Dishwasher
The Woods
09.2022 - 02.2023
Team Lead
Panera Bread
08.2022 - Current
Bachelor of Arts - Journalism/Pre-Law
Louisiana State University And A&M College
High School Diploma -
Berkeley Springs High School
Similar Profiles
Liz BrackinLiz Brackin
General Manager at American Bread Company/ Panera BreadGeneral Manager at American Bread Company/ Panera Bread
Grace EganGrace Egan
Team Leader/Manager at Panera BreadTeam Leader/Manager at Panera Bread
Jacob PhilogeneJacob Philogene
Team Leader at Panera BreadTeam Leader at Panera Bread
Nicklaus GrieveNicklaus Grieve
Associate/Team Leader at Panera BreadAssociate/Team Leader at Panera Bread
Kimberly DroskiKimberly Droski
Food and Beverage Team Lead, Closing Team Lead/General Merchandise Team Lead/Inbound/Logistics Team Lead/Food and Beverage Team Lead at TargetFood and Beverage Team Lead, Closing Team Lead/General Merchandise Team Lead/Inbound/Logistics Team Lead/Food and Beverage Team Lead at Target