Trent Booker
Mobile
Summary
Professional with strong organizational skills and a proven ability to prioritize tasks effectively. Demonstrated experience in verbal communication and problem-solving, facilitating clear interactions with clients and colleagues. Successfully managed multiple responsibilities in previous roles, ensuring timely resolution of issues and adherence to company policies. Adaptability to various work environments has been a key factor in maintaining efficiency and productivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Desk Adjuster
Pilot Catastrophe
Mobile
12.2024 - Current
- Provided detailed estimates of repair costs for damaged properties.
- Assessed the value of damaged property based on current market conditions.
- Developed strategies for resolving complex claims efficiently and cost-effectively.
- Researched applicable laws and regulations related to property damage claims.
Property Claims Examiner
Pilot Catastrophe
Mobile
05.2024 - 12.2024
- Prepared reports summarizing investigation results for management review.
- Advised clients on best practices for preventing future losses due to similar incidents or circumstances.
- Attended meetings with adjusters, attorneys, appraisers and other professionals involved in the claim process.
Auto Claims Processor
Allstate Insurance Co
Mobile
06.2023 - 03.2024
- Documented all customer interactions, claim information, and decisions in the system.
- Advised claimants about coverage options as needed.
- Facilitated communications between adjusters and attorneys representing clients in dispute resolution cases involving automobile accidents.
Education
Troy University
Troy, ALSkills
- Excellent customer service
- Task prioritization
- Xactimate, Xactanalysis, Symbility
- Organization
- Problem-solving
- Diverse cross functional background
Certification
- Licensed adjuster in Alabama and Florida
- NPN #21045853
Timeline
Desk Adjuster
Pilot Catastrophe
12.2024 - Current
Property Claims Examiner
Pilot Catastrophe
05.2024 - 12.2024
Auto Claims Processor
Allstate Insurance Co
06.2023 - 03.2024
Troy University