Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Trent Coe

Columbus,OH

Summary

Diligent manager with over eight years of experience maintaining business operations. Smoothly administer service, and knowledge of products. Communicate and train staff, monitoring procedures to maximize efficiency. Ability to balance objectives and operate in a timely and efficient manner. Exceptional inventory management, loss prevention, and vendor negotiation performance.

Overview

13
13
years of professional experience

Work History

Customer Service & Sales Manager

Snapshots Lounge LLC
Granville, OH
05.2012 - Current
  • Improve service quality and increase sales by developing a strong knowledge of our products and services.
  • Analyze customer activity to promote a safe, secure environment.
  • Increased customer traffic and sales through social media outreach.
  • Manage accurate and adequate inventory balances.
  • Answer questions, and inform customers of current sales or promotions.
  • Engage customers in friendly, professional dialogue to determine their wants or needs.
  • Retained knowledge of product, service, and company policies to serve as a resource for both coworkers and customers.

Account Manager

Leaderpromos
Gahanna, Ohio
03.2022 - 02.2023
  • Developed tailored proposals based on client needs and market trends.
  • Managed client relationships to ensure satisfaction and retention.
  • Conducted regular meetings with clients to assess service delivery and expectations.
  • Analyzed client feedback to improve service offerings and streamline processes.
  • Managed multiple accounts simultaneously while meeting deadlines.

Assistant Contractor

Undercover Contracting
Mount Vernon, Ohio
03.2019 - 09.2022
  • Assisted in the installation of residential HVAC systems and electrical work.
  • Organized workspaces to maintain safety and efficiency standards.
  • Replaced defective parts in malfunctioning equipment.

Merchandising Manager

Stinchcomb Nursery Service
Columbus, OH
03.2017 - 03.2019
  • Managed weekly inventory.
  • Verified product placements and organization.
  • Traveled to various locations to ensure product consistency.
  • Employed while attending Ohio Dominican University

Landscaper/Property Maintenance Supervisor

Ground Masters LLC
Columbus, OH
03.2016 - 08.2018
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Answering questions regarding care, and general knowledge of landscaping objectives.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruits, to benefit wildlife and property appearance.
  • Employed while attending Ohio Dominican University.

Education

Bachelor of Science - Business Administration And Management

Ohio Dominican University
Columbus, OH
12.2020

Skills

  • Teamwork and collaboration
  • Establishing and maintaining customer relationships
  • Pos systems and ordering platforms
  • Computer proficiency
  • Multitasking and prioritization
  • Patience and empathy
  • Cultural awareness and sensitivity
  • Promoting brand and company identity
  • Relationship building
  • Responding to difficult customers
  • Building customer trust and loyalty

References

  • Lucas Atwood - Owner at Snapshots Lounge. 614-517-3336
  • Christina Harms - Coworker at Snapshots Lounge. 614-352-6637
  • Brad Alderman - Owner at Ground Masters. 614-670-1591
  • Hunter Stinchcomb - Supervisor at Gardens Alive. 419-515-0628
  • Douglas Carter - Owner at Undercover Contracting. 614-314-4095

Timeline

Account Manager

Leaderpromos
03.2022 - 02.2023

Assistant Contractor

Undercover Contracting
03.2019 - 09.2022

Merchandising Manager

Stinchcomb Nursery Service
03.2017 - 03.2019

Landscaper/Property Maintenance Supervisor

Ground Masters LLC
03.2016 - 08.2018

Customer Service & Sales Manager

Snapshots Lounge LLC
05.2012 - Current

Bachelor of Science - Business Administration And Management

Ohio Dominican University

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