Trent Frazier
Fountain Hills,AZ
Summary
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests.
Overview
2
2
years of professional experience
Work History
Valet
Ace Parking
07.2023 - Current
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
- Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
- Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
- Conducted regular inspections of the valet lot, ensuring proper organization and safety measures were upheld.
- Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.
Server
Urban Phoenix
09.2021 - 07.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Cactus Shadow High School
Cave Creek, AZ05.2022
Skills
- Cash Handling
- Flexible Schedule
- Clean Driving Record
- Time Management
- Customer Service
- Problem-Solving
Golf
Golf is my passion.
Timeline
Valet
Ace Parking
07.2023 - Current
Server
Urban Phoenix
09.2021 - 07.2023
High School Diploma -
Cactus Shadow High School
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