Trent Goulding
St. George,UT
Summary
Dynamic Field Service Technician with H&E Equipment, recognized for exceptional problem-solving and troubleshooting skills. Delivered timely, cost-effective solutions while enhancing system performance through expert repair and installation. Fostered a culture of continuous improvement by training junior technicians, ensuring high standards of service and safety in all operations.
Overview
18
18
years of professional experience
Work History
Field Service Technician
H&E Equipment
12.2010 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
Field Service Technician
United Rentals
St. George, UT
03.2007 - 12.2010
- Managed maintenance activities, supervised staff, and inspected equipment.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
- Followed safety procedures to avoid injuries in field.
Education
CNC And Manual Machining Technology
Southern Utah University
Cedar City, UTSkills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Preventive Maintenance
- Technical troubleshooting
- Mechanical aptitude
- Training and mentoring
- Repair and installation
- Electrical troubleshooting
- Schematic interpretation
- Fault diagnosis
Accomplishments
I began my career working in the automotive industry, before getting a Certificate of Education at Southern Utah University in as a Machinist. Using my newly acquired skills, I began working as a Machinist/ Millwright in Power generating stations at various plant during their refurbishing phases. My skills were developed working on coal, gas, and nuclear power plants as an on-site machinist/millwright. I later transitioned to heavy equipment repair working on a variety of different types of machinery such as dirt engaging equipment, mobile cranes, and MEWPs
Timeline
Field Service Technician
H&E Equipment
12.2010 - Current
Field Service Technician
United Rentals
03.2007 - 12.2010
CNC And Manual Machining Technology
Southern Utah University
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