Assisted in organizing warehouse operations by managing inventory and coordinating deliveries. Supported paperwork processing to ensure smooth logistics flow. Communicated effectively with team members to resolve conflicts and prioritize tasks.
Overview
15
15
years of professional experience
Work History
Shipping and Logistics manager
TJX HOME GOODS
Lordstown, OH
01.2023 - 01.2026
Answered phones in a professional manner and addressed inquiries promptly.
Maintained up-to-date knowledge of company services and products.
Completed data entry tasks with strong focus on accuracy and data integrity.
Updated databases and company files with current data.
Trained new staff on clerical procedures and office policies.
Utilized problem-solving skills to resolve customer complaints quickly.
Warehouse supervisor
Eastern Metal Supply
Stow, Ohio
02.2021 - 01.2023
Maintained up-to-date knowledge of company services and products.
Completed data entry tasks with strong focus on accuracy and data integrity.
Updated databases and company files with current data.
Trained new staff on clerical procedures and office policies.
Utilized problem-solving skills to resolve customer complaints quickly.
Supervisor
Inter-Design
Solon, OH
09.2018 - 01.2021
Supervised 30 employees
Job was receiving in international shipments, scheduling LTL shipments and running picking reports.
Resolved customer complaints and adjusted policies to meet changing needs.
Monitored employee productivity to provide constructive feedback and coaching.
Drove quality assurance and effective evaluation, modification and improvement of services and developed work plans consistent with program goals and objectives.
Shipping Supervisor
Vitamix
Strongsville, OH
08.2016 - 08.2018
Delegated daily tasks to team members to optimize group productivity.
Monitored team progress and enforced deadlines.
Collaborated with management team to implement new work procedures or policies.
Worked closely with shipping, warehouse and other personnel to coordinate movements and keep workflows smooth.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Led and managed projects to support logistics efforts and plans.
Oversaw the loading and unloading of trucks ensuring that products were loaded safely and securely.
Shipping and Receiving Lead
Vitamix
Strongsville, OH
08.2014 - 08.2015
On 2nd Shift running reports, dealing with OTD and reaching shipping goals.
Providing safe workplace and with lockdown procedures.
Responded to customer questions regarding products, prices and availability.
Established and enforced clear goals to keep employees working collaboratively.
Monitored employee productivity to provide constructive feedback and coaching.
Shipping Coordinator
Vitamix
Strongsville, OH
03.2011 - 08.2014
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Prepared packages for shipping and determined most economical shipping methods.
Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Maintained inventory of shipping materials and supplies.
Education
Associate of Science - Business Management
Cleveland State University
01.2011
High School Diploma - undefined
Richmond Heights High School
Oh
06.2007
Skills
Led initiatives to enhance process efficiency through strategic implementation of SAP and Oracle platforms Championed improvements in data accuracy and reporting capabilities, facilitating superior decision-making Fostered user adoption of software solutions, resulting in heightened operational effectiveness
Evaluated and refined transportation management systems to support streamlined logistics operations and cost reduction
Led project teams to achieve timely completions by implementing strategic logistics planning and optimizing processes Enhanced operational workflows, resulting in superior service delivery Championed initiatives that significantly improved overall efficiency in logistics operations
Implemented streamlined processes for bills of lading, improving logistics tracking and accountability
Directed logistics processes for materials movement to optimize delivery schedules and maintain accurate inventory levels
Conducted thorough inventory evaluations and managed stock replenishment to ensure supply chain efficiency
Executed advanced data analysis and visualization to facilitate informed decision-making
Utilized advanced features of Microsoft Office applications to enhance document management and improve presentation quality
Utilized in-depth knowledge of technology to streamline project processes and strengthen team dynamics
Oversaw transportation logistics, ensuring resource alignment and schedule adherence to fulfill operational requirements
Oversaw warehousing and delivery operations by fostering effective team collaboration Enhanced inventory accuracy and minimized delivery times through the implementation of streamlined processes Elevated customer satisfaction by driving timely and precise order fulfillment
Directed forklift operations for loading and unloading to streamline storage and distribution processes
Led recruitment initiatives to attract qualified candidates through strategic hiring practices Developed employee skills by introducing comprehensive training programs Optimized onboarding procedures to boost new hire retention rates
Assessed current workflows and initiated continuous improvement strategies aimed at driving productivity and quality enhancements
Executed cycle counting procedures to enhance operational efficiency and inventory accuracy
Designed and executed comprehensive inventory auditing procedures to enhance financial reporting accuracy
Conducted thorough analysis of existing inventory processes to develop targeted strategies for improved operational efficiency and accuracy
Led initiatives to enhance inventory turnover by implementing FIFO stocking methods Oversaw product freshness and quality improvements through effective rotation practices Directed efforts to streamline stock management processes, resulting in reduced waste and increased operational efficiency
Formulated detailed action plans to facilitate successful execution and ongoing oversight
Analyzed shrinkage data to develop and execute strategies aimed at enhancing profitability
Facilitated cross-departmental teamwork to optimize operations and boost productivity