Trent Luptak
Dublin
Summary
Motivated individual with a foundation in mechanical engineering and hands-on experience in service coordination. Engages in tire installations and maintenance while managing inventory and customer inquiries. Eager to further develop skills in a practical setting that values attention to detail and analytical thinking.
Overview
1
1
year of professional experience
Work History
Service Technician
Discount Tire
Dublin, OH
12.2023 - 08.2024
- Conducted tire installations and rotations, ensuring optimal vehicle performance and safety standards.
- Diagnosed tire-related issues, providing effective solutions to enhance customer satisfaction.
- Maintained accurate inventory levels, assisting in the management of stock and supplies.
- Performed routine maintenance checks on equipment, ensuring reliability and safety compliance.
Service Coordinator
Discount Tire
Dublin, OH
12.2023 - 08.2024
- Coordinated service appointments to optimize customer satisfaction and operational efficiency.
- Assisted customers with inquiries, providing information about products and services.
- Managed inventory levels, ensuring availability of tire products for timely service delivery.
- Communicated effectively with team members to streamline workflow and enhance service quality.
- Resolved customer complaints promptly, improving overall client retention rates.
Education
High School Diploma - Mechanical Engineering
Mount Vernon Nazarene University
Mount Vernon, OH05-2028
High School Diploma -
Dublin Scioto
Dublin, OH05-2024
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Power tool Proficiency
- Customer service
- Microsoft Office (Word, Excel, & PowerPoint)
- Documentation and reporting
Timeline
Service Technician
Discount Tire
12.2023 - 08.2024
Service Coordinator
Discount Tire
12.2023 - 08.2024
High School Diploma - Mechanical Engineering
Mount Vernon Nazarene University
High School Diploma -
Dublin Scioto