Trent Parmeter
Wesley Chapel
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Publix
Wesley Chapel
12.2024 - Current
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints through effective communication and problem-solving.
- Maintained store cleanliness and organized merchandise displays.
- Collaborated with team members to enhance customer experience daily.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Developed positive relationships with customers through friendly interactions.
Mall Santa Associate
Champlain Center
11.2023 - 12.2023
- Built and established positive relationships with patrons, team members and supervisors.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Sales Associate
Spirit of Halloween
07.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Recommended complementary purchases to customers, increasing revenue.
Restaurant Team Member
McDonald's Restaurant
09.2022 - 12.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Served food and beverages promptly with focused attention to customer needs.
Education
Beekmantown High School
Beekmantown, NY06.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Cash Handling
- Customer Engagement
- Sales Techniques
- Team collaboration
- Friendly demeanor
- Punctuality and reliability
- Adaptability and flexibility
Timeline
Customer Service Representative
Publix
12.2024 - Current
Mall Santa Associate
Champlain Center
11.2023 - 12.2023
Sales Associate
Spirit of Halloween
07.2023 - 11.2023
Restaurant Team Member
McDonald's Restaurant
09.2022 - 12.2022
Beekmantown High School